Server

Hollywood Casino Aurora • Aurora, IL

9d • Onsite

About The Position

The server is responsible for writing down each customer’s order, submitting it to the kitchen and bringing out the correct dishes and beverages to each diner.

Requirements

• Must be at least 21 years of age
• High school completion or equivalent required
• Ability to maintain HCA identified responsible alcohol and food service certification
• Point of Sale, cash/credit handling experience required
• Ability to read, write, comprehend, and speak English

Nice To Haves

• At least 2 to 3 years of high-volume service experience preferred

Responsibilities

• Deliver internal and external guest service in accordance with company service standards
• Performs all duties in a polite, professional, and responsible manner, including but not limited to immediately alerting management of guests who are intoxicated, unruly or disruptive, as well as strictly enforcing the minimum age policy
• Communicate accurate detail of all menu items and preparation methods as necessary
• Operating a POS system
• Assists with overall room functions by performing duties that include cleaning, bussing, and resetting tables, menus, and rolling silverware as needed
• Maintains a clean and stocked workstation in accordance with established health and safety guidelines
• Attends departmental and company meetings as required
• Performs all job functions in conjunction with the guidelines described in the department standard operating procedures manual
• Other duties as assigned

Benefits

• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED