Server
About The Position
Provide food and beverage service to club members and guests. This role involves performing pre- and post-work shift duties, providing immediate attention to members and guests upon seating, distributing menus, and taking beverage and food orders. The server will also suggestively sell specials, beverages, and desserts, and possess basic wine knowledge to provide wine service. Key responsibilities include checking back to ensure member and guest satisfaction, removing empty glasses and dishware, cleaning tables, and ensuring the accuracy of all charges on bills. The server will present bills, handle cash, credit card, and member charges, and maintain cleanliness of assigned tables, lounge, bus station, and other areas. They are also responsible for advising supervisors of complaints, attending staff meetings, and complying with all laws and policies regarding alcohol service. Finally, the server will thank members and guests and complete other assignments as requested by management.
Requirements
- One year or more related experience and/or training preferred.
- Strong interpersonal as well as written and oral communication skills.
- Consistently follows all proper sanitation practices, including those related to personal hygiene.
- Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards.
- Promotes member satisfaction through recognition and introductions to others.
- Knowledge of and ability to perform required role during emergency situations.
- Basic wine knowledge.
- Consistently follow all Club control procedures.
- Alcoholic beverage certification.
Nice To Haves
- High School diploma or GED preferred.
- Food safety certification preferred.
Responsibilities
- Performs pre- and post-work shift duties.
- Provides immediate attention to all members and guests upon seating.
- Distributes menus, if applicable.
- Takes beverage and food orders; suggestively sells specials, beverages, desserts.
- Provides wine service to members and their guests.
- Checks back to ensure satisfaction of members and guests.
- Removes empty glasses and dishware; cleans tables as required.
- Verifies accuracy of prices, state and federal taxes, tips and other charges on all bills.
- Presents bills to members and guests; handles all cash, credit card and member charges as prescribed by standard operating procedures.
- Keeps assigned tables, lounge and bus station and other areas clean.
- Advises supervisor of complaints as they occur.
- Attends staff meetings including pre-shift (line-up) sessions as required.
- Consistently complies with all state, local and club laws and policies relating to the service of alcohol; informs manager if service to a member or guest is questionable.
- Thanks members and guests; invites them to return.
- Completes other appropriate assignments as requested by the Manager.
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
