PT Server

MBK Senior Living•Colorado Springs, CO

9d•Onsite

About The Position

The Server is responsible for making the residents dining experience pleasant and positive; providing the highest quality of customer service, while maintaining dining areas, seating residents and serving meals. MBK Senior Living is committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. This role offers varied schedule options and competitive salaries. It's a place where you can make an impact, find purpose and joy, and receive the training, tools, and support to reach your career goals.

Requirements

Exposure to restaurant operations or the ability to learn
Age over 18 years or have proper work permit and authorization documentation
Background clearances as required by government regulations
Complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)
Basic counting skills as required by the position (tracking meals/residents, etc.)
Good communication skills including the ability to speak, write, understand, and read English
Ability to operate standard serving equipment (salad bar cart, trays, heating cart, etc.)
Must be mindful regarding the use of resources and supplies, minimizing waste and misuse when possible
Ability to deal tactfully and professionally at all times with personnel, residents, family members, visitors, vendors, and the general public
Complete the dining room training course with CCG
Must meet and maintain all state specific regulatory requirements
Must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs.
Must be in compliance with certain laws and regulations that affect the company, including but not limited to Resident Rights, HIPAA, State licensing regulations, and those laws relating to an associates’ professional license.

Responsibilities

Takes written food orders and serve meals to residents, family members and visitors in a professional, efficient and courteous manner making sure that customer satisfaction is the result.
Assist residents with meal/menu selections as necessary or requested.
Use proper etiquette and manners while waiting tables courteously and professionally (serving from the left, clearing used dishes between courses, etc.).
Review residents dietary needs, as outlined by Supervisor.
Track resident attendance at meals, and provide that information in a timely manner to the appropriate person.
Ensure that all residents are greeted and seated properly, making extra efforts to integrate new residents making them feel welcome and comfortable.
Ensure a clean sanitary dining area and comply with all policies and procedures regarding the proper handling and serving of food.
Display tact and friendliness when dealing with residents, Team Members, and guests.
Aid in community marketing effort through positive interactions, dress and behavior by following all grooming and dress standards.
Serve, clean, reset tables, return dishes to kitchen.
Other duties as assigned or directed by Supervisors or designee of the Executive Director.
Clean and set up of all dining and food service areas including stocking of condiments pulling old items and restocking as necessary (sugars, salt/pepper, ketchups, etc.).
Cooperate and assist with other kitchen and dining services to ensure residents have a positive dining experience.
Report any safety or equipment issues to Supervisor.
Assist in breaking down deliveries, putting away stock, washing dishes, as needed.
Deliver meals to resident rooms as required, including tray collection from residents rooms after meal service.

Benefits

Competitive salaries
Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
Education loan assistance & scholarships
Financial and legal services
Team Member discounts
Health and Wellness resources
Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%
Childcare and eldercare assistance
Flexible spending accounts
Paid sick leave under the Colorado Healthy Families and Workplaces Act