Server

The Bancroft • Burlington, MA

9h • $20 - $40

About The Position

As a Server at The Bancroft, you will take orders, serve food and beverages, and help ensure guests have a memorable dining experience. The role is suited to a customer-focused, reliable person with a passion for food service, exceptional customer service skills, and a positive attitude. Candidates should have at least one year of serving experience in a full-service, high-volume restaurant.

Requirements

• Minimum of 1 year of serving experience; the description specifies experience in a full-service, high-volume restaurant.
• Excellent customer service skills.
• Ability to work well in a fast-paced environment.
• Ability to handle cash and credit card transactions accurately.
• Ability to stand for long periods, carry a tray, and lift 30 pounds.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Greet guests and provide a warm and welcoming atmosphere.
• Take food and drink orders and relay them to kitchen and bar staff using the POS.
• Serve food and beverages to guests in a timely and professional manner.
• Check on guests frequently to ensure their needs are met and they are enjoying their experience.
• Provide recommendations for menu items, specials, and beverages.
• Handle cash and credit card transactions accurately and efficiently.
• Collaborate with other staff members to support smooth and efficient restaurant operations.

Benefits

• Flexible schedule.
• Continuous education and professional growth.
• Comprehensive benefits package after six months for employees who meet eligibility requirements, including health, dental, vision, and vacation benefits.
• Employee dining discount: 25% off food for the employee and a guest.
• Daily family meal.
• 401(k) with an annual match.
• Employee Assistance Program.
• Employee referral bonus.
• Training and opportunities for growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed