Server - Lafayette

B.F. Saul Company Hospitality Group • Washington, DC

12d • $15 - $16 • Onsite

About The Position

The Hay-Adams is a 5-star luxury hotel in Washington, D.C., offering exceptional guest experiences. The Lafayette Restaurant provides a refined dining atmosphere. This position focuses on providing excellent guest service and a "wow" dining experience by anticipating guest needs, effectively taking and delivering food and beverage orders, and maintaining assigned stations. The role also involves promoting the Lafayette Restaurant and The Hay-Adams.

Requirements

• High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
• Good working knowledge of the English language.
• Ability to read and comprehend instructions, short correspondence, and memos.
• Ability to write simple correspondence and effectively present information in one-on-one and small group situations to guest and other employees of the organization.
• Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.
• Ability to perform mathematical operations using units of American money and weight measurements, volume and distance.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear.
• Occasionally required to stoop, kneel, crouch, or crawl.
• Must regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds.
• Excellent guest service skills.
• Understanding that customer care has the highest priority.

Responsibilities

• Clean, clear and set dining room tables as determined by restaurant standards.
• Responsible for the cleanliness of equipment and impeccable appearance of server station.
• Assist in seating and greeting the guest.
• Apply professional service techniques according to established standards.
• Present menu, answer questions, and offer information on all menu items and beverage items.
• Make knowledgeable, informed and articulate recommendations and suggestions regarding all menu items.
• Accurately and quickly take guests order, according to the prescribed procedure.
• Write orders on server pads using correct position numbers.
• Accurately relay order to kitchen.
• Deliver all plated food and beverages from Kitchen and Service Bars making sure all condiments and garnishes are correct.
• Carve meats, bone fish and fowl, and prepare dishes and desserts at guest’s table.
• Ladle soup, toss salads, brew coffee, and perform other services as determined by restaurant procedure.
• Clear and reset counters and tables as necessary during the meal.
• Return dirty dishes to dishwashing area.
• Observe diners to respond to any additional requests and to determine when meal has been completed.
• Complete all side duties as assigned and maintains work area in a professional manner.
• Maintain and restock service items and fridges according to established par levels.
• Is familiar with the use of the Micros Front of the House System, postings and amending postings.
• Totals bills and accepts payments, closes out checks and delivers to Cashier.
• Ensures all cash procedure and policies are strictly adhered to.
• Perform any other reasonable duties as required and directed.

Benefits

• healthcare benefits
• a 401(k) plan
• short-term and long-term disability coverage
• basic life insurance
• bonus plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED