Jacks Monterey Server

PORTOLA HOTEL & SPA•Monterey, CA

1d•$17 - $17•Onsite

About The Position

The Jacks Monterey Servers are responsible for serving guests in the restaurant. They must be personable and able to work in an ever-changing, fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. Speed, accuracy, attention to detail, courtesy and anticipation of guests needs are essential.

Requirements

High School Diploma or equivalent – Required
California Food Handlers / ServSafe Certification – Required
State approved Certification Alcohol management - Required
Detail oriented and comfortable working in a fast-paced environment
Ability to solve problems quickly.
Basic computer and phone skills.
Minimum 6-months of serving experience required

Nice To Haves

hospitality experience preferred

Responsibilities

Responsible for serving guests while complying with a sequence of customer service standards to positively impact the guests’ experience
Ability to assume a pleasant and helpful attitude towards guests and fellow staff members
Recommend certain dishes, identify ingredients and explain how various items on the menu are prepared
Responsible for serving beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages
Responsible for recording guest orders and relaying orders to the kitchen via P.O.S. system
Responsible for observing guests and responding to any additional requests in a timely manner
Responsible for computing the cost of the meal and presenting the guest with the check; Accept payments and provide change as necessary
Responsible for noticing and refilling salt, pepper, sugar, cream, condiments and napkins
Responsible for replacing tableware and linens
Set tables for next meal period according to standard
Maintain sanitation, health and safety standards in work areas
Complete food and beverage knowledge and be able to communicate in detail to guests
Comply with the Company’s standards of conduct
Knowledge of the entire hotel food & safety compliance procedures, hotel safety procedures to ensure the safety and security of our guests and employees.