Server

Summary: The server • Auburn, CA

2d • Onsite

About The Position

The Server is a team member whose main responsibility is to provide superior guest service in a clean and comfortable environment. They must have a genuine concern for assuring the satisfaction of every guest and represent the theatre in a manner that is consistent with the Company’s mission statement and policies. The role can be classified as either variable hour, part-time fixed, part-time regular, or a full-time hourly employee based on individual theatre needs and/or employee availability. If the theatre sells alcohol and assigned duties include serving alcohol, the server must be of legal age to serve/sell alcohol according to all state and local laws, complete all applicable training, obtain all required permits and licenses, and successfully complete a background check. The Server position is based in the concession stand, and an essential duty includes alcohol sales.

Requirements

• Must be of legal age to serve/sell alcohol according to all state and local laws (if duties include serving alcohol)
• Complete all applicable training, obtain all required permits and licenses, and successfully complete a background check (if duties include serving alcohol)
• Completion of cast certification program as a cast member and as a concessionist or progress towards completion
• Responsibility to complete any legally required state or local training and obtain the required certificate
• Completion of the Regal Responsible Beverage Server training on Regal Online University
• Possess good public speaking, listen effectively and respond clearly and directly
• Perform calculations with speed and accuracy and identify and correct errors
• Identify problems, gather relevant data and note possible causes of problems
• Evaluate relevant information, recognize alternatives and reach conclusions based on evidence
• Take action beyond what is necessarily called for
• Perform under pressure and/or opposition
• Possess excellent communication skills with customers, co-workers and management
• Establish goals, budget time and set priorities to achieve desired objectives
• Ability to perform each essential duty satisfactorily

Responsibilities

• Regular and consistent attendance
• Serve/sell alcohol, requiring legal age, applicable training, permits, and licenses according to state and local laws
• Knowledge of and adherence to all laws and legal obligations regarding the serving of alcohol
• Knowledge of all coupons and on-going promotions
• Knowledge of and promotion of Regal Crown Club Program
• Knowledge and enforcement of the MPAA rating system
• Exceptional guest service skills
• Handling of all monies and merchandise (including non-saleable and saleable)
• Operating, preparing and cleaning of all concession related equipment
• Proper use of all concession related storerooms
• Proper use of all cleaning materials per MSDS
• Knowledge of all concession opening, closing and in between show procedures
• Knowledge of all emergency, evacuation and robbery procedures
• Excellent sales techniques, including up selling and suggestive selling
• Knowledge of counterfeit bill procedures
• Knowledge of and compliance with all local, state and federal food safety laws
• Knowledge and compliance of dress code
• Ensuring guest satisfaction – smile, greet, and thank all guests
• Responsible for accuracy of cash drawers, inventory, and coupons
• Must be knowledgeable of correct popper operation and emergency procedures
• Abide by all federal and state laws with regards to breaks and/or meal periods
• Completion of progress towards completion of cast certification program as a cast member and as a concessionist
• Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination

Benefits

• Free movie passes at any Regal location
• Discounted concessions at any Regal location
• 401(k) retirement plan, with a company match (eligible after reaching age 21 and completing six months of service)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees