Server

Castle ManagementSarasota, FL
Onsite

About The Position

The Server provides exceptional Royal Service by greeting guests, taking orders, and serving food and beverages promptly. This role ensures a positive dining experience by addressing customer needs, maintaining cleanliness in the dining area, and collaborating with kitchen staff for accurate order delivery. As a representative of Castle Royal Service, he or she performs all responsibilities while demonstrating outstanding customer service skills.

Requirements

  • High School or GED preferred
  • Prior experience working in a fast-paced restaurant environment is (2 years minimum)
  • Understanding of basic restaurant sanitation.
  • Strong communication skills and a friendly attitude are essential for success
  • Ability to collaborate effectively with kitchen staff and follow directions from supervisors
  • Ability to work fast, effectively and stay focused under pressure
  • Consistently showing up on time and ready to perform all duties as assigned.
  • Capability to manage multiple tables, handle orders, and maintain a clean and organized dining area simultaneously.
  • Must be able to perform repetitive tasks and stand for extended periods of time
  • Ability to lift up to 30 lbs.; work in an upright standing or sitting position for long periods of time, may fluctuate.
  • May handle, finger, grasp and lift objects and packages.
  • Reach with hands and arms, communicate, receive and exchange ideas and information.
  • Ability to quickly and easily navigate the property/building as to meet the job functions; complete all required forms.
  • Ability to work extended hours and weekends based on project requirements.
  • Ability to respond to emergencies and callouts in a timely manner.
  • Able to work under pressure, maintain composure and utilize good judgement during emergency/difficult and stressful situations.

Nice To Haves

  • Multilingual preferred but not required.

Responsibilities

  • Greet residents promptly, make menu recommendations, repeat back orders for accuracy, deliver food and drinks in a timely manner, present check, collect funds for payment and make change quickly.
  • Follows local, state and federal health standards, and follows recipes designed by onsite F&B leadership.
  • Assists with the cleaning, sanitation and organization of the bar, dining room, walk-in coolers and all storage areas.
  • Performs additional responsibilities as requested by the onsite F&B leadership.
  • Hand wash and/or use of industrial dishwashers for glassware and other barware items.
  • Always follow sanitation policies.
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