SERVER

Lais Hotel Properties LCaledon, ON
CA$0 - CA$18Onsite

About The Position

Millcroft Inn & Spa is currently seeking a Server to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team. This posting is for an existing vacancy within Lais Hotel Properties Limited. Ensures that all guests ordering food or beverages in the restaurant are served in a timely, courteous and gracious manner consistent with fine dining principles.

Requirements

  • 2 years serving experience in a fine dining establishment
  • Legal serving age for alcohol
  • Excellent organization and communication skills
  • Smart Serve certification required
  • Exceptional leadership skills
  • Knowledge of local area
  • Exceptional standard of personal hygiene
  • Works well with other team members
  • Works well in a fast-paced environment
  • Reliable, self-motivated
  • Excellent organization skills
  • Confidence in selling and up-selling products and services
  • Positive sales-oriented personality
  • Desire to meet goals
  • Ethical and honest

Nice To Haves

  • First Aid and/or CPR training is considered an asset
  • Previous up-selling and/or sales experience is considered an asset

Responsibilities

  • Provide personalized and exceptional guest service at every given opportunity
  • Meeting established up-selling and sales goals
  • Having exceptional food and wine knowledge
  • Good communication with guests and team members
  • Ensure exceptional service and table maintenance according to Standard Operating Procedures
  • Assisting in opening and closing duties
  • Create check, collect payment, and settle transactions following standard operating procedures
  • Responsible for cash floats and deposits
  • Wipe down table bases, dust window sills and wipe off chairs
  • Having a thorough knowledge of Lais Hotel Properties’ products and services
  • Suggesting additional product and services meeting our Guests’ specific preferences
  • Assessing Guests’ individual needs to meet standards for additional products and services
  • Actively seeking ways to meet Guests’ product or service needs
  • Keeping service and restaurant area clean of debris
  • Restocking of service areas
  • Ensure dining room is ready and set for next shift
  • All other duties as assigned
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