Server

SALAMANDER CHARLESTON EMPLOYER LLC•Charleston, SC

21h•Onsite

About The Position

Serve food and beverage items to customers in a friendly, enthusiastic, professional and timely manner. Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor/ Manager. Demonstrate a complete knowledge and understanding of the sequence of service, food and beverage core values, and Hotel Bennett service standards. Have full and complete knowledge of the menu and the wine list. Know about menu items, ingredients, preparation methods and garnishes for all dishes, to be able to guide the guest through the menu and make any suggestions or recommendations in the guests’ interest. Be aware of all cashiering procedures and the handling of all payment methods. Understand and follow all POS procedures and policies as stated in the Cash Handling Policy. Work effectively with all Service Professionals, such as culinary, server assistants ensuring efficient and effective teamwork. Ensure that all work areas and stations are kept clean and tidy at all times. Perform all opening, side and closing duties as well as all daily and weekly duties to the set standards as outlined in the Departmental Training Manual. Attend pre-shift, weekly and monthly meetings to be well-informed about events, promotions and other news concerning Hotel Bennett. Understand how to operate the equipment used in the outlet and to protect all assets in the outlet and in the hotel. Assist all guests (internal and external) with any inquiries or requests in a pleasant, helpful manner. Actively participate in and follow all health and safety policies and procedures set out for Hotel Bennett. In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, to be solely determined by the manager based upon the particular requirements of the hotel.

Requirements

Must be 18 years of age or older.
High school diploma or general education degree (GED) required.
A minimum of 6 months experience as a server in a full-service establishment.
Must be minimum age to serve alcohol.
Complete the South Carolina state-approved ServSafe Alcohol Online Course & Exam within 30 days of hire.
Possess a valid ABL Server License issued by the state of South Carolina within 30 days of hire.

Nice To Haves

Food safety certification preferred.

Responsibilities

Take orders for and serve all food and beverage requests, using suggestive selling techniques.
Clear tables during service.
Ensure station and table set-ups are complete and perform various side duties as assigned by the Outlet Supervisor/ Manager.
Demonstrate a complete knowledge and understanding of the sequence of service, food and beverage core values, and Hotel Bennett service standards.
Have full and complete knowledge of the menu and the wine list. Know about menu items, ingredients, preparation methods and garnishes for all dishes, to be able to guide the guest through the menu and make any suggestions or recommendations in the guests’ interest.
Be aware of all cashiering procedures and the handling of all payment methods. Understand and follow all POS procedures and policies as stated in the Cash Handling Policy.
Work effectively with all Service Professionals, such as culinary, server assistants ensuring efficient and effective teamwork.
Ensure that all work areas and stations are kept clean and tidy at all times.
Perform all opening, side and closing duties as well as all daily and weekly duties to the set standards as outlined in the Departmental Training Manual.
Attend pre-shift, weekly and monthly meetings to be well-informed about events, promotions and other news concerning Hotel Bennett.
Understand how to operate the equipment used in the outlet and to protect all assets in the outlet and in the hotel.
Assist all guests (internal and external) with any inquiries or requests in a pleasant, helpful manner.
Actively participate in and follow all health and safety policies and procedures set out for Hotel Bennett.