About The Position

As a Server at Perkins, you will provide friendly and efficient service to guests in accordance with company policies, procedures, programs, and performance standards. You will perform duties that maximize guest satisfaction and help maintain a quality work environment, as directed by the General Manager or Manager on Duty. Perkins Restaurant & Bakery was founded in 1958 and operates restaurants in the United States and Canada. Its mission is to provide guests with personalized service and delicious, homestyle food at a great value.

Requirements

  • Basic sanitation, safety, and customer-service skills, which are taught through in-house training.
  • Trustworthiness and reliability in handling guest-check payments and operating a cash register.
  • Ability to communicate clearly.
  • High mobility and flexibility.
  • Ability to work irregular hours under heavy stress or pressure during peak times.
  • A high level of coordination.
  • Ability to lift and carry serving trays weighing up to 20 pounds for distances up to 30 feet.
  • Ability to fit through an opening 30 inches wide.
  • Ability to frequently reach, bend, push, and pull.
  • Ability to stand and walk continually.

Responsibilities

  • Report to work well-groomed, in a clean and proper uniform, and practice good personal hygiene.
  • Greet guests in a kind, courteous, and respectful manner.
  • Handle cash, credit card information, gift cards, and guest-check payments properly.
  • Take verbal drink and meal orders according to guest preferences.
  • Serve high-quality food and check that orders are complete, prepared as ordered, correctly portioned, and attractive.
  • Monitor food temperatures during hot and cold handling to reduce food-safety risks.
  • Maintain cleanliness of the work station and pantry.
  • Perform side work during shift downtime, including rolling silverware, restocking condiment holders, and cleaning work areas.
  • Execute the service cycle and team responsibilities at all times.
  • Maintain sufficient menu knowledge to make suggestions to guests.
  • Write guest checks and/or operate POS equipment according to company policies.
  • Anticipate, identify, and correct system breakdowns to achieve guest satisfaction.
  • Communicate product or service deficiencies, equipment issues, and safety problems to managers and co-workers.

Benefits

  • Educational assistance through DeVry University, including a complimentary laptop; immediate family members are also eligible.
  • Competitive pay with a service award incentive.
  • Daily pay through Daily Pay.
  • Comprehensive health benefits, including medical, dental, and vision.
  • 401(k) retirement savings with company match.
  • Flexible schedule.
  • Pancakes and meal discounts.
  • Employee discount program.
  • Career development pathway.
  • Three college credit hours for completing manager training.
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