Server

Middletown Hotel Management • Beavercreek, OH

111d • Onsite

About The Position

The Server position is responsible for providing excellent guest service by greeting and seating guests, accurately taking and serving food and drink orders, offering menu recommendations, and ensuring overall guest satisfaction. This role also involves processing payments using a POS system and maintaining the cleanliness and organization of the dining area. The ideal candidate will possess strong guest relations skills, knowledge of culinary terms, and the ability to thrive in a fast-paced environment.

Requirements

• Strong guest relations skills with the ability to provide excellent customer service
• Knowledge of culinary terminology and menu items
• Ability to work in a fast-paced environment while maintaining attention to detail
• Excellent time management skills to prioritize tasks effectively
• Familiarity with kitchen operations and food preparation processes
• Basic sales skills to upsell menu items and promote specials

Nice To Haves

• Previous experience in a customer service or food service role preferred

Responsibilities

• Greet and seat guests in a friendly and timely manner
• Take food and drink orders accurately and efficiently
• Provide menu recommendations and answer questions about the menu
• Serve food and beverages to guests in a professional manner
• Ensure guest satisfaction by checking on their needs throughout their dining experience
• Process payments and handle cash transactions using the POS system
• Maintain cleanliness and organization of the dining area

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees