Server

Union Joints•Ann Arbor, MI

16d

About The Position

Here’s to the kind of joint built to live on Main Street like it’s been here all along. Here’s to some hometown stories told in the shapes of comfort food from hometowns all over the globe: bold bites from your favorite taqueria, smokey BBQ straight from the backlot, street food with the authenticity of a Singapore alley delivered alongside the Ann Arbor train tracks. Grandma’s recipe is right at home here: regardless of how many meters or mountains come between her place and this one. At Union Rec, our crew brings all they know from wherever they’ve been so you can have something that takes you somewhere… right here. In the dining room. Along the bar rail. Around the fireplace. It all starts the moment the baristas click open the doors for coffee and pastries; and it continues through service when the kitchen and bar sling the kind of craft that makes us what we are. We're like the upper bunk... where stories and snickers from fellow campers mean sleep is the last thing on your mind... and the counselors are dedicated to making sure you’re having a time of it. It’s like that: a bit throwback and a bit forward at the same time. And it’s right at home here on Main Street between the Big House and downtown in Ann Arbor. All comfort. Always game for it. Competitive pay and benefits including medical and supplemental insurance, on-demand pay, referral bonus, 401(k) and PTO! POSITION SUMMARY Servers sell and serve food and drinks in a professional manner, upholding company standards of high-quality customer service.

Requirements

Ability to pass ServSafe Alcohol Service or TIPS Course with a score of 80% or better
Basic mathematical skills; ability to make change
Basic reading and writing skills
Basic computer skills
Excellent communication skills
Multi-task oriented
Knowledge of workplace safety procedures
Must be able to suggestively sell food and beverage items

Responsibilities

Serving multiple tables, as determined by management
Maintaining complete knowledge of restaurant’s food and beverage preparation
Selling alcohol, N/A bev and food items
Entering and completing customers’ orders on computer system; accepting different types of payment and making change
Interacting with guests in a friendly and efficient manner; ensuring guests’ complete satisfaction and exceeding their expectations
Maintaining specific side-work and ensuring the total cleanliness and smooth operation of the restaurant
Clearing and resetting tables
Checking identification of guests to ensure they are of legal age to consume alcoholic beverages; refusing to serve beverages in a polite manner to guests who are not of legal age
Observing guests’ behavior once they have consumed alcoholic beverages, counting number of drinks served, and offering alternative transportation if you feel they should not drive; asking a manager for help with disorderly customers as needed
Reporting to work in a neat and clean outfit; maintaining well-groomed hair and personal hygiene as established by company policy
Reporting to work with a clean apron, approved pens and $20 bank
Performing other duties as directed