Server

Pyramid Global Hospitality•Columbia, SC

18d•Onsite

About The Position

Pyramid Global Hospitality is seeking a highly motivated, customer-focused Restaurant Server to join their team at the Cambria Hotel Columbia Downtown. Servers are the face of the restaurant and are responsible for customers' experiences. This role involves ensuring tables are clean and tidy, presenting menus, and serving food and beverages. The ideal candidate will be quick on their feet and possess an engaging attitude, with a passion for making meaningful connections and delivering exceptional guest experiences.

Requirements

An engaging and welcoming personality
Ability to be descriptive and sell
2-4 years of food service experience
Knowledge of wine, beer, cocktails, and spirits
Ability to work under pressure in a fast-paced environment
A passion for creating an exceptional experience for all guests
Excellent communication skills

Responsibilities

Prepare the restaurant pre-shift for the service ahead
Greet guests as they arrive or move about the restaurant
Guide guests on their culinary journey through descriptive selling of the menu
Be accurate in order taking, confirming all special requests
Be the master of the menu, understanding the details to enhance the conversation
Work collaboratively with other restaurant servers and kitchen/bar staff
Assist guests who have concerns to guide them to a resolution that leaves them happy
Finalize the experience through timely and accurate bill presentation