Server

MBK Senior Living•Portland, OR

2d•Onsite

About The Position

MBK Senior Living is committed to putting people first, both residents and team members, by exceeding expectations and enriching lives. This commitment is powered by Yoi Shigoto, a Japanese concept meaning "good, quality work," which guides our efforts to build trust, set high standards, and develop potential. We offer a supportive community, a fun and energetic environment centered in hospitality, and competitive salaries. We provide various training opportunities, including Leadership Development, Live In-Person Training, Virtual Training, and Individual & Group Trainings. Team members benefit from a 401(k) retirement plan with company match, an Employee Assistance Program (EAP), financial and legal services, educational loan assistance and scholarships, team member discount programs, and resources for physical, emotional, and financial wellness. Full-time team members receive additional benefits such as comprehensive medical, dental, and vision coverage, flexible spending accounts, commuter benefits, company-paid life insurance and AD&D, and disability benefits. MBK Senior Living aims to be the provider of choice by inspiring people, creating experiences, and supporting goals.

Requirements

Must be 18 years or older or have a proper work permit and authorization documentation.
Must complete required Background clearances, health screening, and provide negative TB test results within 7 days of employment (must be within the last 6 months).
Basic counting skills as required by the position (tracking meals/residents, etc.).
Must have excellent communication skills, including the ability to speak, write, understand, and read English.
Must be able to operate standard serving equipment (salad bar/heating cart, trays, etc.).
Must possess the ability to always deal tactfully and professionally with personnel, residents, family members, guests, vendors, and the public.
Must meet and maintain all state-specific regulatory requirements, such as Food Handler Certification.
Exposure to restaurant operations or the ability to learn.

Nice To Haves

High school diploma or equivalent (GED), highly preferred.

Responsibilities

Deliver exceptional dining service by taking accurate food orders and serving appetizing and visually appealing meals to residents, family members, and guests in a professional, efficient, and courteous manner.
Uphold a high standard of table etiquette by serving from the left, clearing dishes between courses, and resetting tables for subsequent service to ensure complete customer satisfaction.
Engage with residents in a friendly and courteous manner, assisting with their meal and menu selections, and attending to their dining needs, as necessary or requested.
Review and adhere to residents' dietary needs, restrictions, and preferences as outlined by the Supervisor and in their care plan.
Track resident meal attendance and communicate with the designated team members in a timely manner for a safety check on absent residents.
Create a welcoming atmosphere by ensuring all residents are properly and promptly greeted and seated, with special attention given to integrating new residents.
Deliver meals to and retrieve trays from residents’ rooms after meal service, as required, for those who opt for room service.
Ensure a clean, sanitary dining area, including tables, chairs, and serving stations, and fully comply with all food safety handling and service protocols.
Clean the dining area, set up and reset tables, return dishes to the kitchen, fold napkins, and maintain and restock dining supplies, ensuring proper storage and inventory of food and condiments (i.e., pull old items, restock sugars, salt, pepper, ketchup, etc.).
Assist in breaking down deliveries, putting away stock, washing dishes, as needed to support overall kitchen and dining services.
Aid in community marketing efforts through positive interactions, dress, and behavior by following all grooming and dress standards.
Cooperate and assist with other kitchen and dining services to ensure residents have a positive dining experience.
Promptly report any safety or equipment issues to the Supervisor.
Maintain a safe and secure environment for staff, residents, and guests following established safety standards, policies, and procedures.
Understand and comply with Federal, State, and local regulations, and company policies and procedures concerning the department.
Promote and lead with a spirit of teamwork and open communication through consistent mentoring, coaching, and recognition program utilization, in alignment with MBK principles and core values.
Perform other duties as assigned or directed by Lead, Supervisor, Director of Dining Services, or designee.

Benefits

401(k) retirement plan with company match up to 4%
Employee Assistance Program (EAP) for employees and household members
Financial and legal services
Educational Loan Assistance & Scholarships
Team Member Discount Programs
Resources to support your physical, emotional, and financial wellness
Free meal per shift
Comprehensive Medical, Dental, and Vision coverage
Multiple medical plan options, including a Health Savings Account (HSA)-eligible plan with company contributions
Flexible Spending Accounts (Healthcare and Dependent Care)
Commuter Benefits
Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
Disability benefits (where applicable and subject to state-specific programs and eligibility requirements)
Voluntary Accident, Critical Illness, and Hospital Indemnity Insurance