Server

Arklatex Restaurants•Marshall, TX
•Onsite

About The Position

The Server role is responsible for serving food, drinks, and accommodating guests' needs in a courteous and timely manner, following Applebee’s Ten Basic Service Steps. This involves interacting with guests, taking orders, delivering food and beverages, and ensuring a positive dining experience.

Requirements

  • Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant.
  • Transports plates, glasses and baskets to and from dining room, service bar, and the kitchen about 30 times per shift.
  • Reading, writing, basic math and verbal communication skills required.
  • Mobility required during the entire shift.
  • Transports glass racks and cases up to 25 pounds (such as a case of beer) up to 15 times per shift.
  • Must be able to stand and exert fast-paced mobility for periods of up to four (4) hours in length.
  • Must have good sense of balance, be able to bend and kneel and have the ability to lift and bus pans, and trays frequently weighing 25 pounds.

Responsibilities

  • Delivers food and drinks to guests using Applebee’s team delivery system.
  • Greets guests, answers questions, and makes suggestions regarding food, drinks, and service.
  • Interacts verbally with all guests creating a friendly and upbeat atmosphere.
  • Relays orders to service bar and kitchen via the point-of-sale computerized register system.
  • Observes guests and responds to any additional requests.
  • Presents guest check to each table and accepts a form of payment, making correct change and/or completing the proper charge card procedure.
  • Participates in the clearing and resetting of dining room tables.
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