Server

Sage Hospitality • Alexandria, VA

25d • Onsite

About The Position

Deliver thoughtful, attentive food and beverage service that creates a welcoming and memorable dining experience for every guest. The Server is responsible for guiding guests through the menu, ensuring accuracy and timing, and maintaining service standards with care and professionalism. They are an ambassador of happiness and hospitality for all guests and associates.

Requirements

• High school education or equivalent.
• Previous experience in similar position of 3 months or longer.
• Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
• Must know standard cash-handling procedures.
• Must be fluent in oral and written English.
• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.
• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

Responsibilities

• Showcase an inherent desire to take care of others.
• Greet guests warmly and engage with them throughout the dining experience.
• Demonstrate strong menu knowledge to guide guests, answer questions, and accommodate preferences or dietary needs.
• Take food and beverage orders accurately and deliver items promptly and correctly.
• Maintain attentiveness throughout service, anticipating guest needs and responding with care.
• Accurately process guest checks and follow all cash handling and POS procedures.
• Maintain cleanliness and organization of service stations, dining areas, and assigned sections.
• Complete assigned opening, closing, cleaning, and restocking sidework.
• Attend pre-meal and departmental meetings to stay informed on menu offerings, specials, and service expectations.
• Support fellow associates and overall dining room operations with teamwork and urgency.
• Respond to guest questions or concerns promptly and professionally, escalating when appropriate.
• Present a clean, professional appearance at all times.
• Maintains a friendly, cheerful, and courteous demeanor at all times.
• Exhibits a kind, welcoming, detail-oriented approach with a strong sense of urgency.
• All other duties as assigned, requested or deemed necessary by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED