Server

Pyramid Global HospitalitySaint Michaels, MD
Onsite

About The Position

Pyramid Global Hospitality is seeking a highly motivated, customer-focused Restaurant Server to join their team at the Inn at Perry Cabin, a Forbes 4-star historical gem on the Eastern Shore. Servers are the face of the restaurant, responsible for ensuring a positive customer experience from arrival to departure. This role requires a quick, engaging individual who can guide guests through the menu, accurately take orders, and collaborate with kitchen and bar staff to resolve any guest concerns. The Inn at Perry Cabin offers a unique Chesapeake Bay experience with upscale amenities and a supportive environment that fosters growth and encouragement.

Requirements

  • 2-4 years of food service experience
  • Knowledge of wine, beer, cocktails, and spirits
  • Ability to work under pressure in a fast-paced environment
  • Passion for creating an exceptional experience for all guests
  • Excellent communication skills

Nice To Haves

  • Engaging and welcoming personality
  • Descriptive and sales-oriented

Responsibilities

  • Prepare the restaurant pre-shift for the service ahead
  • Greet guests as they arrive or move about the restaurant
  • Guide guests on their culinary journey through descriptive selling of the menu
  • Be accurate in order taking, confirming all special requests
  • Be the master of the menu, understanding the details to enhance the conversation
  • Work collaboratively with other restaurant servers and kitchen/bar staff
  • Assist guests who have concerns to guide them to a resolution that leaves them happy
  • Finalize the experience through timely and accurate bill presentation

Benefits

  • Medical insurance with employer contribution
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Pet insurance
  • Accident insurance
  • 401(k) program with an employer match and immediate full vesting
  • Paid time off
  • Exclusive discounts across our portfolio of hotels (for all employees, including part-time)
  • Ongoing training and development opportunities
  • Employee rates on hotel stays
  • Local discounts
  • On-site wellness programs
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