SERVER

ARC - IMPERIAL VALLEY•Imperial, CA

1d•Onsite

About The Position

A non-exempt position, reporting to the General Manager is responsible for customer service, taking drink and menu orders from guests, serving prepared drinks and menu items, along with maintaining a clean and orderly dining area.

Requirements

Food Handlers Card and Health Card (upon hired)
T.I.P.S. Certification (upon hired)
High school diploma or equivalent.
Prior restaurant and/or cocktail server experience (2-3 years)
Ability to read, write and speak fluently in English; bi-lingual preferred (English & Spanish)
Ability to add, subtract, multiply and divide within all units of measure, using whole numbers, common fractions and decimals.
Ability to compute rate, ratio and percent.
Ability to draw and interpret bar graphs.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Nice To Haves

bi-lingual preferred (English & Spanish)

Responsibilities

Greets all guests and bowlers in an efficient and timely manner as they enter and as they leave the restaurant area.
Actively presents menus and informing guests of all specials and off-menu items.
Accurately delivers multiple food orders, drinks and other items in a safe and timely manner; assures that all orders are accurately prepared, fresh and complete prior to serving the guest.
Proven ability to effectively serve multiple guests and/or multiple parties in a large area (e.g. bowling alley, sports arena, entertainment center, etc.); assures there are no walk-outs.
Effectively communicates with bar, kitchen and janitorial staff while maintaining business relationships.
Ability to treat all guests in a manner to ensure their complete satisfaction, always striving to exceed their expectations; ability to resolve minor issues and discrepancies in a timely and efficient manner.
Consistently observant for completed orders, guests wishing to place an order and open tables; actively tracks all open, clean, dirty and occupied tables.
Maintains, cleans, organizes and stocks remote serving counters.
Assures that bowling and seating areas are clean, all trash is consistently removed, floors and lanes are free from debris and/or spilled drinks; effectively communicates with busboys/janitorial teams directing them to specific lanes are areas of the bowling alley.
Responsibility to maintain personal hygiene by washing hands thoroughly, using the appropriate cleaning materials and resolving hazardous spills are wastes in a timely manner.
Consistently assist, work with and train consumers with intellectual, medical and/or physical disabilities with understanding and with the utmost confidentiality.
Promotes a better, more cooperative working atmosphere by maintaining a safe, hazard free work environment by adhering to Cal OSHA and ADA requirements; following all regulations for safety as required by the Injury and Illness Prevention Program (IIPP).
Maintains a harmonious, pleasant and positive work environment as possible by following established standards for preventing undesirable conduct, including but not limited to discrimination, sexual harassment and alcohol/substance abuse.
Represents the organization in a positive and professional manner.
Follow personnel policies closely.
Foster cooperative staff relationships and effective teamwork.