Server

Duffy s Management Inc•Tampa, FL

5h•$12 - $15

About The Position

The Duffy’s Server provides excellent service to create a memorable guest experience. The role involves assisting guests throughout their visit, taking and accurately entering orders, explaining menu items, and helping improve the dining experience through recommendations and upselling. Servers also support payment, table turnover, restaurant cleanliness, and preparation for upcoming shifts while maintaining a positive and professional approach with coworkers and customers.

Requirements

Be dependable, reliable, responsible, and fulfill obligations.
Show initiative and willingness to take on responsibilities and challenges.
Be adaptable and flexible in a varied workplace.
Accept criticism and handle high-stress situations calmly and effectively.
Pay attention to detail and complete work thoroughly.
Maintain composure and self-control, including in difficult situations.
Act honestly and ethically.
Cooperate pleasantly with others and maintain a good-natured attitude.
Be sensitive to others’ needs and feelings and helpful on the job.
Prefer working well with others.
Stand and walk for long periods.
Use both hands and all fingers to handle, control, grasp, move, assemble, or feel objects, tools, or controls; perform repetitive movements; and keep the hand and arm steady while moving.
See nearby and distant details, distinguish colors and shades, and determine distances between objects.
Understand others’ speech, speak clearly, focus on one sound source while ignoring others, and distinguish sounds.
Use stomach and lower-back muscles to support the body for extended periods; bend, stretch, twist, or reach; move multiple limbs together and coordinate body movement; and remain physically active for extended periods.
Lift, push, pull, or carry heavy objects and use muscles for extended periods.
React quickly using hands, fingers, or feet.
Add, subtract, multiply, or divide quickly and correctly.
Multitask and shift attention between work activities.
Lift up to 40 pounds.
Be available to work days, nights, weekends, and holidays.

Responsibilities

Escort guests to their tables when needed.
Review the MVP program with guests and maintain strong knowledge of the program.
Review menus, answer questions, explain ingredients and preparation methods, and recommend or upsell menu items.
Write down food orders, repeat orders back to guests, and enter orders accurately into the POS system.
Check on guests during meals and address problems.
Check identification to verify guests meet the minimum age requirements for alcoholic beverages.
Collect payments from guests.
Clear dishes and glasses and take them to the kitchen during and after guests’ visits.
Clean and reset tables after guests finish dining.
Assist the host or hostess by answering phones, taking to-go orders, greeting and seating guests, and thanking guests.
Perform cleaning duties, including sweeping and mopping floors, vacuuming carpet, tidying the server station, taking out trash, and checking and cleaning the bathroom.
Roll silverware and set up food stations or dining areas for the next shift or large parties.
Stock service areas with supplies such as coffee, tea, beverages, napkins, and side plates.
Fill salt and pepper shakers and wipe down table tents throughout the shift.
Ask guests to leave a review.
Maintain a positive and professional approach to coworkers and customers.