Server

Fabio Viviani Hospitality Group•Pike Creek, DE

20d•Onsite

About The Position

Chuck Lager is a casual restaurant featuring a global menu inspired by celebrity chef Fabio Viviani. Our menu features everything from Burgers and Flatbreads to Italian Pasta and Asian Tacos. We are a neighborhood tavern with a focus on Signature Cocktails, Bourbon and Craft beers. We are looking to hire a HOST to work in Pike Creek, a suburb of Wilmington, DE

Requirements

Previous experience as a server required.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and multitask effectively.
Positive attitude and strong customer service orientation.
Must be able to stand for extended periods and lift up to 30 pounds.

Nice To Haves

Knowledge of food and beverage pairings is a plus.

Responsibilities

Greet and welcome guests in a friendly and professional manner.
Provide detailed information about the menu items, including ingredients and preparation methods.
Assist guests in making informed decisions based on their preferences and dietary restrictions
Take accurate and complete orders from guests, ensuring special requests are noted.
Input orders into the POS system promptly and accurately.
Communicate effectively with kitchen staff to ensure timely and accurate preparation of orders.
Serve food and beverages to guests in a timely and organized manner.
Monitor and ensure guest satisfaction with their meals.
Address any concerns or requests promptly and professionally.
Promote additional menu items, specials, and beverages to enhance the dining experience.
Provide recommendations based on guest preferences and the restaurant's signature dishes.
Monitor and maintain the cleanliness of assigned tables and dining areas.
Set up tables with appropriate utensils, condiments, and décor.
Ensure a welcoming and tidy dining environment throughout service.
Collaborate with kitchen and bar staff to ensure seamless communication and efficient service.
Work as a team to provide exceptional service and address any challenges.
Process guest payments accurately, handling cash and electronic transactions.
Provide guests with receipts and thank them for their patronage.
Follow all restaurant policies and procedures, including health and safety guidelines.
Uphold the highest standards of cleanliness and hygiene.