Server, Brew Brothers-Full Time (evenings)

Caesars Entertainment•Kansas City, KS

9d•Onsite

About The Position

This position typically starts at $7.50 + tips per hour and works a variable schedule, including evenings, weekends and holidays. Team members begin accruing PTO starting on day one, and full-time employees are eligible for benefits after 90 days. Serves patrons by providing information to help food and beverage selections, delivers orders, refills, and offers assistance in item selection. The Server/Employee is well-educated with menu offerings, maintains dining ambiance, and keeps work areas clean. Delivers service in an upbeat, positive manner, learns guest’s names, suggests items, and offers assistance.

Requirements

Must be at least 18 yrs. of age.
Ability to read, write, and understand English.
Communicates effectively and maintains positive working relationships with guests, coworkers, and management.
Must pass the required background check.
Report to work in a neat and clean uniform, with slip resistant shoes.
Well-groomed hair and personal hygiene are essential.
General Math Skills, Verbal Communication, Customer Service, Resolving Conflict, Teamwork, Persistence, Energy Level, Selling to Customer Needs, Thoroughness, Professionalism, Client Relationships
Ability to work in a loud, fast-paced environment while handling multiple tasks under time constraints.
Requires frequent standing, walking, bending, lifting, reaching, pushing, and pulling throughout the shift.
Must be able to stand or walk 8-10 hours at a time.
Must be able to lift 15 pounds above the head.
Must be able to work a fluctuating schedule that includes nights, weekends, and holidays.
Ability to continually stand and/or walk entire shift.
Dexterity to use computerized cash register

Responsibilities

Demonstrates regular and predictable attendance; arrives on time in a clean uniform with required name tag, ID, and licenses, ready to work with a positive, ready-to-learn attitude.
Greets guests and team members warmly and professionally, supporting our Family Style Service culture.
Works a flexible schedule, including nights, weekends, holidays, and overtime as needed.
Prepares room for dining by table set up; i.e., condiments, napkins, utensils, menus, etc.
Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
Helps patrons select food and beverages by presenting menu; offering cocktails, beer, or wine; suggesting courses; explaining the chef's specialties; identifying appropriate alcohol pairing; answering food preparation questions.
Transmits orders to bar and kitchen by recording patrons' choices, identifying patrons' special dietary needs and special requests.
Keeps kitchen staff informed by noting timing of meal progression.
Serves orders by picking up and delivering patrons' choices from bar and kitchen, delivering accompaniments and condiments from service bars.
Does not call off orders, but knows which orders were placed by guests.
Responds to additional patron requirements by inquiring of needs, observing dining process.
Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
Concludes dining experience by thanking guests for visiting the restaurant; inviting patrons to return.
Obtains revenues by totaling charges; issuing bill; accepting payment; returning change or credit card or casino payment and signature slip to patrons.
Maintains clean work areas always, replenishes stocks at end of shift and completes end of shift duties.
Follows outlet policies and procedures for operational flow at each Side Station and floor station.
Knows and promotes customer events and programs and can provide accurate information to our guest.
Thanks Guest for coming in and invites them back as guests leave their dining area.