Server

OnePack HospitalityNew Orleans, LA
Onsite

About The Position

Join OPHG, a leading local and independent hospitality group in New Orleans, known for owning, operating, and innovating diverse restaurant concepts. We foster a top-notch employee culture focused on your success. Our proven systems and accountable approach ensure tangible results. We're seeking passionate individuals to be a part of our team and contribute to our unique guest experiences and thriving business models. Your success is our success—we invite you to be a part of it. We are looking for an experienced and skilled Restaurant Server to join our team! You will be helping to create exceptional experiences for our customers during their visit. with us by serving the tables in your section, taking dine-in and to-go orders, delivering beverages in a timely fashion, managing your running side work, and resolving customer issues. We are looking for someone who is passionate about service and loves to share that passion by going above and beyond for customers. A natural-people-person with an eye for the details. You are looking to join a hard-working and efficient team that cares about great food and customer experience. OPHG is a seasoned hospitality leader in the New Orleans area and beyond. OPHG owns, operates, manages, and develops multiple restaurant concepts. As a local independent restaurant owner, we pride ourselves on providing a best-in-class employee and team member culture that succeeds when you do. As an operator, proven, efficient systems and processes aligned with accountability yield results. As a manager of brands, consistent execution and delivery of the designed experience, coupled with proper management, produce longevity and a return on investment. As a restaurant and concept developer, it’s fun blending a unique guest experience with an appropriate business model and execution standard to create magic. We look forward to your contribution. We appreciate the opportunity to participate in your success.

Requirements

  • Previous experience as a server
  • Ability to memorize all the ingredients in both the menu as well as daily/weekly specials
  • General knowledge of wine, cocktails, and beer
  • Ability to stand, walk, and carry food trays for prolonged periods of time
  • Ability to effectively listen to and respond to customer needs
  • Must have a courteous, friendly and professional demeanor
  • Ability to multitask efficiently

Responsibilities

  • Take orders from bar customers for food and beverages
  • Deliver all beverages in a timely fashion
  • Maintain cleanliness, organization, and appearance of your section
  • Running food whenever needed to both your tables and your teammates
  • Collect customer payments and provide change in a timely and courteous manner
  • Serving the tables in your section
  • Taking dine-in and to-go orders
  • Delivering beverages in a timely fashion
  • Managing your running side work
  • Resolving customer issues
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