Full-time Server

Don GS LLC•Napa, CA

3h•Onsite

About The Position

Scala Osteria is a dynamic, high-energy restaurant in downtown Napa focused on Southern Italian cuisine, seafood, and a lively bar-driven atmosphere. We are looking for experienced servers who take pride in delivering warm hospitality, strong food and beverage knowledge, and attentive service in a fast-paced environment. At Scala, we believe great service is about more than efficiency. We combine polished service standards with genuine hospitality, creating a welcoming, comfortable, and memorable experience for every guest. As a Server, you will be responsible for guiding guests through their dining experience from arrival to departure. Successful candidates are knowledgeable, organized, personable, and able to maintain attention to detail while managing multiple priorities during busy service periods. This position requires strong communication skills, teamwork, professionalism, and a genuine passion for hospitality.

Requirements

Minimum 2 years of experience as a server in a full-service, high-volume restaurant environment
Strong hospitality and guest service skills
Ability to multitask and remain organized in a fast-paced setting
Strong communication and teamwork skills
Professional demeanor and positive attitude
Availability to work weekends, including Sundays, holidays, and peak business periods
Current California Food Handler and Responsible Beverage Service (RBS) certifications, or the ability to obtain them within required timeframes

Nice To Haves

Experience in upscale, high-volume, or chef-driven restaurant environments
Familiarity with Toast or similar POS systems
Demonstrated ability to learn and communicate menu, beverage, and wine information effectively
Knowledge of Italian cuisine, wine, and dining traditions

Responsibilities

Provide attentive, professional, and personalized service to guests
Develop thorough knowledge of menu items, ingredients, daily specials, and beverage offerings
Make food, wine, cocktail, and beverage recommendations based on guest preferences
Accurately enter orders and communicate effectively with the kitchen and bar
Ensure accurate handling of guest checks, payments, cash, and point-of-sale transactions
Provide proper wine service and maintain high service standards throughout the guest experience
Monitor guest satisfaction and resolve concerns appropriately
Support food running, beverage running, and overall dining room operations
Work collaboratively with hosts, bartenders, bussers, food runners, and managers
Complete assigned opening, closing, and sidework responsibilities