Server

Bernardus Lodge and Spa • Carmel Valley, CA

5d • Onsite

About The Position

The Server is responsible for assuring that the standards determined for the department, as outlined in the Standard Operating Procedures, are utilized throughout the daily routine. This role requires active listening and communication in a timely manner to managers and captains, providing prompt and thorough follow-through. The Server will meet and anticipate guests' needs, maintain fiscal responsibility by reducing waste and working safely, and be proactive in increasing customer service scores for the department, as measured through comment cards.

Requirements

• Basic knowledge of food and beverage.
• Ability to multi-task and handle high pressure situations.
• Personable and great people skills.
• Must be able to work independently.
• Must provide valid document(s) to work in the US.
• Must meet legal age requirements for the position.
• Must speak and communicate in English.
• Must be able to clearly communicate with guests, management and coworkers.

Responsibilities

• Has full knowledge and understanding of the menus.
• Has a working knowledge of the wine list, and all beverages served: spirits, beers, wines by-the-glass, after dinner drinks, non-alcoholic offerings and coffee & tea options.
• Understands the operation of the POS system.
• Respects co-workers and guests alike.
• Assists co-workers when necessary.
• Maintain a positive attitude.
• Meets guests expectations.
• Support safe work habits and a safe working environment at all times.
• Other duties and jobs may be assigned as needed by supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED