Server

Onvo•White Haven, PA
•Onsite

About The Position

IHOP is seeking enthusiastic and customer-focused Servers to provide exceptional dining experiences for our guests. You will be responsible for taking orders, serving food and beverages, and ensuring guest satisfaction in a fast-paced environment.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced and demanding environment.
  • Strong attention to detail and ability to multitask.
  • Positive attitude and a strong commitment to guest satisfaction.
  • Basic math skills for handling payments.
  • Ability to stand and walk for extended periods and lift up to 25 pounds.
  • Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

  • Knowledge of food safety practices is a plus.

Responsibilities

  • Greet guests warmly and present menus.
  • Answer questions about menu items, ingredients, and daily specials.
  • Take accurate food and beverage orders using a point-of-sale system.
  • Deliver food and beverages to tables efficiently and courteously.
  • Anticipate guest needs and respond promptly to requests.
  • Clear and reset tables promptly and efficiently.
  • Handle guest concerns and complaints professionally and escalate when necessary.
  • Collaborate effectively with kitchen staff and other team members.
  • Maintain cleanliness and organization of the dining area and service stations.
  • Process payments and accurately handle cash and credit card transactions.
  • Adhere to all food safety and sanitation guidelines.
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