Server

BallenIsles Country Club•Reno, NV
•$15 - $17•Onsite

About The Position

Hidden Valley Country Club (HVCC) is seeking hospitality-minded Servers who take pride in creating genuine connections and delivering exceptional member experiences. This role is ideal for individuals who are naturally warm, highly personable, and skilled at remembering names, faces, and preferences. Our Servers are ambassadors of the Club and play a key role in making members feel recognized, comfortable, and well cared for.

Requirements

  • Strong communication and interpersonal skills required
  • Ability to work flexible schedules including evenings, weekends, and holidays
  • Ability to stand for extended periods and lift trays/serveware as needed

Nice To Haves

  • Prior serving experience preferred (private club or upscale dining a plus)
  • Naturally personable, engaging, and hospitality-driven
  • Strong memory for names, faces, and preferences
  • Understands the elevated expectations of a private club environment
  • Professional, calm, and attentive under pressure
  • Team-oriented with a positive attitude and strong work ethic
  • Takes pride in relationship-based service, not transactional service

Responsibilities

  • Deliver attentive, polished food and beverage service in all dining areas and club events
  • Greet members and guests warmly, learning and using names whenever possible
  • Anticipate member needs and personalize service based on known preferences
  • Maintain strong knowledge of menus, beverages, daily features, and club offerings
  • Communicate effectively with culinary and service teams to ensure seamless execution
  • Uphold HVCC service standards, appearance guidelines, and hospitality culture
  • Respond to member feedback professionally and with a solutions-oriented mindset
  • Maintain clean, organized, and welcoming service areas
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