SLCT Server - FT

DREAMWEAVER HOTELS LLC•Chicago, IL

4d•Onsite

About The Position

A Server at State and Lake Chicago Tavern delivers exceptional dining experiences by providing attentive, knowledgeable, and friendly service to guests in a fast-paced downtown Chicago environment. Responsibilities include taking food and beverage orders, ensuring accurate and timely service, maintaining menu knowledge, handling guest requests professionally, and collaborating with team members to create a welcoming atmosphere for locals, tourists, and business travelers.

Requirements

Candidate must be extremely guest focused and have excellent communication skills (both verbal and written)
1 year minimum food and beverage experience
Be attentive to detail
Computer skills are helpful but not required
Flexible hours
High school diploma or general education degree (GED)
2-3 years related experience and/or training
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Knowledge of the Micros POS system.
Regular and reliable attendance.
Food Handler's Certification Requirement: As a requirement by the Illinois Department of Health (Section 750.570 of the Illinois Food Service Sanitation Code) all food handling employees are required obtain a food handling certification within 30 days of hire. Certifications must be accredited by the American National Standards Institute and can be completed online within a 24 hour period.

Responsibilities

Present menu, answer questions, and make suggestions regarding food, beverage and service; communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; coordinate food timings; check completed kitchen orders with the guest's original order; transport items to the guest table in a timely manner to ensure proper food quality.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
Breakdown, clean and set-up of tables, buffets, and food stations.
Work harmoniously and professionally with co-workers and supervisors.

Benefits

Medical Plans: Choice of three plans to meet your healthcare needs.
Dental Plans: Two options for dental coverage.
Vision Insurance: Coverage for routine eye care and eyewear.
Paid Time Off (PTO): To support work-life balance.
Accident/Hospital Indemnity/Critical Illness plans (new for 2026).
401(k) Retirement Plan: Plan for your future with employer contributions.
Flexible Spending Account (FSA): Pre-tax savings for healthcare and dependent care expenses.
Life and AD&D Insurance: Employer-provided coverage with additional voluntary options.
Short-Term Disability (STD): Employer-provided coverage to support you during temporary disability.
Voluntary Long-Term Disability (LTD): Additional protection for extended disability.
Commuter Benefits: Save on transit and parking expenses.
Pet Insurance: Options to support your furry family members.
Hilton travel discounts and employee room rates worldwide
Career growth and training opportunities
Access to wellness programs and employee appreciation events