Server- Upscale Casual

Tennessee Grasslands LLC•Gallatin, TN

4h•Onsite

About The Position

We are looking for dedicated Upscale Casual Servers to join our front-of-house team. In this role, you will serve as the face of our dining experience, building authentic relationships with members, anticipating their needs, and orchestrating meals that feel effortless and special. Unlike the revolving door of traditional restaurant service, here you will develop real connections with a consistent membership, such as learning our member’s names, celebrating milestones, and becoming a trusted part of their club experience. This is hospitality at its most meaningful.

Requirements

Experience serving in a sports bar, private club, or upscale hospitality environment
Passion for creating memorable, guest-centered dining experiences
Strong food and beverage knowledge, including wine and cocktail fundamentals
Polished, articulate communication style with a naturally warm and attentive presence
Ability to manage multiple tables and tasks with grace under pressure
A proactive, team-first mentality with a commitment to continuous improvement

Responsibilities

Provide fast, fun and anticipatory table service in an upscale casual environment
Build genuine relationships with members, remembering preferences, dietary needs, and personal details
Present menus with confidence, offering thoughtful food and wine pairings and in-depth knowledge of every dish
Coordinate seamlessly with culinary, bar, and support staff for flawless service execution
Uphold impeccable timing, and presentation standards throughout every service
Proactively identify and resolve member needs before they are voiced
Assist with private events, member functions, and special occasion dining
Embody and reinforce Grasslands Club culture of warmth, professionalism, and attention to detail