Server

Early Bird Night Owl•Cary, NC

13d•$0 - $5•Onsite

About The Position

The server is a guest-oriented role who will interact with guests in a friendly and professional manner, ensuring an exceptional experience while serving drinks and food. Key responsibilities include taking orders, serving food and beverages, and recommending menu items. The server will also handle cash and payments, maintain cleanliness and organization of the service area, and assist guests with general information about the hotel and local area. The role requires excellent communication skills and the ability to manage guest needs and preferences effectively. Additionally, the server will ensure that all service is performed in accordance with legal and health regulations while maintaining a positive and welcoming environment for all patrons.

Requirements

More than 1 yr of previous serving experience required
Customer-oriented and upbeat personality
Must be able to communicate in English writing and speaking
Must be eligible to work in the United States
Must have open availability and the ability to work a variety of shifts, including holidays, nights, and weekends

Nice To Haves

High School Diploma / GED preferred.

Responsibilities

Appropriately welcome, interact with, and take food and drink orders from guests
Serve food and beverages according to hotel standards
Ensure that the service area is set up in a timely manner and is maintained throughout the shift
Set and maintain guests with appropriate service ware and serve, check on, and run food
Demonstrate the ability to consistently speak knowledgeably about the menus (both food and drink)
Assess customers’ needs and preferences and make appropriate recommendations
Ability to utilize sales tactics to upsell on food or drink as appropriate
Serve customers in a friendly and helpful manner
Provide guidance to guests on hotel activities, dining options and general hotel and regional information.
Stay guest focused and nurture an excellent guest experience
Ring in and collect payment for all food and beverage served
Handle an assigned house bank and follow all cash handling procedures as per hotel standard
Communicate ordering needs to minimize running out of items
Perform other duties as assigned by managers
Communicate scheduling conflicts, vacations, and shift changes to managers according to policies and procedures
Communicate in a professional manner to all other staff, guests, managers
Work together with other staff in a “One Team, One Dream” mentality
Ensure all work surfaces are kept in neat and tidy condition throughout service
Monitor any possible alcohol abuse and appropriately communicate any guests who must be cut off
Comply with all NC Department of Food and Safety regulations
Comply with all NC ABC regulations