Server

Great Wolf Lodge • Colorado Springs, CO

1d • $12 • Onsite

About The Position

At Great Wolf, the Server is responsible for taking food and beverage orders, serving food and beverages, and handling transactions while interacting in a positive, friendly and efficient manner with our guests.

Requirements

• Some High School education or equivalent
• Basic mathematical skills (addition, subtraction, multiplication, and division) as they apply to cash handling
• Must be flexible regarding scheduling based on business demands including nights, weekends and Holidays as needed
• Successful completion of criminal background check and drug screen

Nice To Haves

• Previous server experience
• Prior experience with Point-of-Sale (POS) technology
• Proven teamwork
• Projects professional image that inspires trust and confidence
• Enthusiastic and positive energy

Responsibilities

• Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions
• Transmits orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
• Keeps kitchen staff informed by noting timing of meal progression
• Serves orders by picking up and delivering patrons' choices from bar and kitchen including accompaniments and condiments from service bars, as requested
• Responds to additional patron requirements by inquiring of needs; observing dining process
• Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
• Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons
• Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies

Benefits

• Medical, Dental, and Vision insurance
• Health savings account
• Telehealth resources
• Life insurance
• 401K with employer match
• Paid vacation time off
• Paid parental leave
• Cross-training
• Scholarship fund
• Talent development programs
• Discounted vacations
• Employee referral incentives
• On-the-job training
• Functional training
• Leadership training
• Holistic wellness program and technology
• Employee Assistance Program
• Employee Relief Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED