PM Server (Full Time) - The Ricardo Marriott
About The Position
The Ricardo Marriott DFW Westlake blends timeless elegance with contemporary hospitality to create a stay that feels both refined and effortlessly welcoming. With thoughtfully designed spaces, elevated culinary experiences, and amenities that anticipate every need, our hotel is a destination where details matter. Curators at The Ricardo Marriott thrive in a culture that celebrates excellence, embraces individuality, and brings unmatched moments to life through genuine, guest-centered service. We are experts in lifestyle, boutique hotels and restaurants. We elevate our food and beverage to match the quality and sensorial experience of our hotels. We create memories, bring dreams to life, and deliver unmatched perfection around every corner. From the moment of arrival, guests are met with personalized and thoughtful service. This is where you can be yourself and truly succeed. Join our team of innovators!
Requirements
- Must obtain and maintain any required state or local alcohol service permits or certifications (e.g., TABC, ServSafe Alcohol, or equivalent).
- Must obtain and maintain any required state or local food service certifications (e.g. Food Handlers Card, ServSafe certification, or equivalent)
- Strong communication and interpersonal skills
- High level of attention to detail and can multitask in a fast-paced environment
- Passion for hospitality, food, and beverage
- Ability to remain calm, poised, and professional under pressure
- Flexible schedule, including evenings, weekends, and holidays
- Maintain a polished appearance and adhere to uniform and grooming standards
- Uphold cleanliness, organization, and sanitation standards in all service areas
Nice To Haves
- Prior experience in fine dining or upscale hospitality preferred
- Possess or develop strong knowledge of wine varietals, regions, vintages, and service protocols
Responsibilities
- Greet guests warmly and professionally, guiding them through a high-end dining experience from arrival to departure
- Demonstrate thorough knowledge of the menu, including ingredients, preparation methods, allergens, and seasonal changes
- Offer thoughtful recommendations for food and beverage pairings, including wine, cocktails, and non-alcoholic options
- Properly open, present, and pour wine according to fine dining standards
- Follow responsible alcohol service guidelines at all times
- Execute fine dining service techniques (tableside service, coursed meals, wine service, proper plate presentation)
- Accurately take and deliver orders following timing and coursing standards
- Collaborate closely with kitchen and bar teams to ensure seamless service flow
- Maintain impeccable table maintenance, including clearing, resetting, and crumb service
- Anticipate guest needs and provide unobtrusive, attentive service throughout the meal
- Handle guest concerns or special requests with discretion, empathy, and urgency
- Follow all restaurant policies, service standards, and safety regulations
- Support team members and contribute to a culture of excellence and hospitality
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
