Server (44466)

M CROWD RESTAURANT GROUP•Fort Worth, TX

21h•Onsite

About The Position

The Server is responsible for providing friendly, attentive, and efficient service to ensure every guest has an exceptional dining experience. Servers create a welcoming environment, guide guests through the menu, and anticipate guest needs throughout their visit. The primary goal is to deliver outstanding hospitality, so guests leave satisfied and excited to return again and again.

Requirements

Minimum 18 years of age
Must possess strong customer service and interpersonal skills
Minimum one year experience as a server
Must possess strong customer service and interpersonal skills
Basic knowledge of dining room operations and service procedures
Must be authorized to work in the U.S.
Valid Food Handlers Certification
Valid Alcohol Service Certification

Nice To Haves

Strong customer service and hospitality skills
Knowledge of menu items, ingredients, and daily specials
Ability to make menu recommendations and answer guest questions
Proficiency in basic math, with the ability to accurately handle cash, credit card, and other payment transactions while operating a point of sale (POS) system
Ability to multitask and work efficiently in a fast paced environment
Strong attention to detail and commitment to guest satisfaction
Team oriented with a willingness to assist coworkers as needed

Responsibilities

Welcome and greet guests, ensuring they feel comfortable and receive attentive, personalized service
Inform guests of specials, menu items, ingredients, and menu changes
Make guest focused recommendations you genuinely feel your guests will enjoy
Answer questions about our food, beverages and other restaurant functions and services
Take food and beverage orders from guests, enter orders in our point-of-sale system
Deliver food and beverages from kitchen and bar to guests in a timely manner
Conduct age verification for alcoholic service following ABC requirements and Company procedures at all times
Manage guest liquor consumption effectively and in accordance with ABC requirements and Company procedures
Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests
Perform side work at the start and end of each shift as required by service station assignment
Maintain clean service areas
Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable)
Be ready and willing to assist fellow servers as situations arise
Be ready and willing to assist busser with clearing and resetting tables
Thank guests for their visit and invite them to return
Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or director