Server

Corporate Management Group•North Olmsted, OH

17d•Onsite

About The Position

We are looking for a server who will be responsible for taking and delivering food and beverage orders to customers in a timely and efficient manner. This role requires exceptional customer service, proper wear of uniforms, and personal hygiene. The server will also be responsible for completing all side work thoroughly and efficiently. To succeed in this role, you will need to have a positive attitude and the ability to work well under pressure with bussers, cooks, and other staff. Previous work experience involving customer service in a fast-paced environment is greatly desired.

Requirements

Must be at least 19 years of age upon date of hire.
Positive attitude
Ability to work well under pressure with bussers, cooks, and other staff.
Previous work experience involving customer service in a fast-paced environment is greatly desired.

Responsibilities

Report to work as scheduled, on time, well-groomed, and dressed in proper uniform.
Greet, seat, and serve guests in a prompt, friendly, professional way.
Know all abbreviations of food items.
Be familiar with specials prior to starting the shift.
Take food and drink orders promptly and accurately.
Pick up orders in a window and deliver completed meals to correct customers in a timely manner.
Check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders.
Ring up bills and deliver to customers.
Check out customers at the cash register.
Handle customer complaints in a calm, courteous manner.
Inform supervisor of any customer complaints or suggestions.
Restock service areas.
Keep service areas clean and complete all assigned cleaning tasks.
Advise Lead Line Server of any personnel situations or policy violations having an adverse effect on restaurant operating performance.