Server | Pilina | Casual

AccorHotel • Wailea-Makena, HI

1d • Onsite

About The Position

As a Server in our lobby lounge, Pilina, you will be a hospitality ambassador that will connect our guests to the delectable cuisine inspired by our diverse culture and island home. Your detailed knowledge, colorful descriptions of our offerings and impeccable service will help us showcase our passion and accomplish our mission of turning moments into memories.

Requirements

• High School diploma (or equivalent) and/or vocational training
• Minimum two (2) years serving experience in a high volume restaurant is required, preferably in a luxury hotel environment
• TB Clearance
• Maui County Liquor Card
• Food Safety Certification or ServSafe Certification
• All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA).
• This Position does not offer sponsorship of Work Visas.

Nice To Haves

• Previous fine dining experience and wine knowledge is an asset.
• Previous experience in a 4 diamond hotel environment is an asset.

Responsibilities

• Confirm station assignment
• Complete daily opening checklist and duties assigned
• Follow Fairmont Kea Lani sequence of service which will include but not limited to the following: welcome guest, introduce venue with approved verbiage, set table with glassware, take beverage order, pour water/juice/coffee, take food order, punch in order to POS, pick up drinks and deliver, set table, pick up food, deliver food, maintain table adhering to sanitation guidelines, bus tables, present check, and reset the table ready for the next guest.
• Have full knowledge of all menu items, garnishes, contents and preparation methods.
• Bring passion towards the guest experience and actively look for ways to emotionally engage with our guests.
• Actively participate in monthly departmental sales promotions.
• Adhere to the State of Hawaii Department of Health & EHC food handling safety standards
• Organize time so all side work is completed according to shift demand
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests

Benefits

• Opportunities to learn and grow in both personal and professional development.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED