Server- Perkins Restaurant & Bakery

Dwight's•Summerville, SC

3d•Onsite

About The Position

Perkins Restaurant & Bakery is seeking a Server to provide friendly and efficient service to guests, ensuring guest satisfaction and a memorable dining experience. This role involves delivering exceptional hospitality, maintaining a positive attitude, and contributing to a high-quality work environment. The Server will be responsible for executing the service cycle, assisting team members, and ensuring all guests have a 100% satisfactory dining experience.

Requirements

Extensive standing and walking for up to 8 hours.
Ability to see at a distance (20 feet), at close range (12 inches), distinguish between shapes, and utilize peripheral vision.
Ability to communicate clearly.
Ability to reach heights of approximately 6 feet and depths of 2.5-3 feet.
High level of mobility/flexibility in space provided.
Time management skills.
Ability to read, write, and perform addition/subtraction calculations.
Ability to control and utilize fingers for writing, slicing, chopping, and operating equipment.
Ability to fit through openings 30 inches wide.
Ability to work irregular hours under heavy pressure/stress during busy times.
Ability to bend, reach, walk, and carry trays of food products weighing about 50 pounds for distances up to 30 feet.
Ability to lift up to 50 pounds.
Basic skills such as sanitation, safety, and customer service can be taught through in-house training.
No prior experience required.

Responsibilities

Provide friendly and efficient service in a timely manner according to company policies and standards.
Show genuine hospitality and provide guests with a memorable experience.
Maintain a professional appearance with a positive, friendly attitude.
Perform all duties to maximize guest satisfaction and quality of work environment.
Greet guests courteously and respectfully upon seating.
Welcome guests immediately upon seating with a non-scripted greeting.
Utilize menu knowledge to offer suggestions, answer questions, and anticipate guest needs.
Deliver hot food orders accurately, ensuring proper appearance and temperature.
Engage guests with concerns and remedy them to ensure 100% satisfaction.
Keep tables, station, pantry line, and dining room common areas clean.
Complete assigned cleaning system duties.
Attend to additional guest needs or requests.
Maintain dining area through pre-bussing and detailing.
Maintain cleanliness of personal stations and pantry.
Perform side work during shift downtime, including rolling silverware, restocking, and bussing tables.
Execute the service cycle and team responsibilities at all times.
Communicate product/service deficiencies, equipment, and safety problems to management and coworkers.
Keep management informed of problems and propose alternative solutions.
Write guest checks and/or operate POS equipment.
Anticipate, identify, and correct system breakdowns to achieve maximum guest satisfaction.
Assist team members in maintaining service stations, garnish line, service bar, and common areas.
Restock service stations with glasses, tea, ice, and plates.
Restock garnish line and fill condiments.
Sort, polish, and roll silverware.
Clean mirrors and artifacts.
Run food for all servers to ensure hot food is served hot.
Maintain cleanliness of the dining room and pantry area.