Server - IHOP 768

BFS Foods Inc•Hancock, MD

6d•Onsite

About The Position

IHOP 768 is seeking a Server to join their team. The Server reports to the General Manager and is responsible for providing excellent customer service, taking orders, delivering food, handling payments, and maintaining a clean and safe dining environment. This role requires a positive attitude, strong communication skills, and the ability to work efficiently in a fast-paced setting.

Requirements

16+ years old
Ability to wipe down table tops, table legs, pick up debris off of the floor and wipe down booth seats in all areas of the restaurant
Transports plates, glasses and baskets to and from dining room, service bar, and the kitchen about 30 times per shift
Reading, writing, basic math and verbal communication skills required.
Mobility required during the entire shift
Perform such similar, comparable, or related duties as may be required or assigned.

Responsibilities

Report to work on time in a clean, complete, proper uniform with a positive attitude ready to work.
Greet all customers with a smile and a verbal greeting.
Review menu with customers when needed, suggestively sell products and take order from each customer at the table.
Correctly ring in orders and deliver food in a timely manner to the customer when food is cooked.
Handle money from customers; ring up tickets using the POS system and make proper change.
Account for all tickets, credit card receipts, and make sure that all tickets have been rung up and closed before shift is over.
Complete the position checklist while stocking and preparing the unit for the next shift.
Using all tools provided by the manager, keep the store clean at all times, including but not limited to: bussing tables, sweeping and mopping floors.
Bring all items of concern to the attention of the manager immediately, especially safety concerns and customer service complaints.
Know the menu, the daily features when applicable, which beverages, and add-ons and desserts to suggestively sell.
Practice all rules for safety, food handling, cash security and all other restaurant policies.
Perform all prepping and cleaning duties as detailed or assigned by supervisor.
Make a difference in food cost by controlling waste and portion control.
Perform all duties with a sense of urgency.