Beach Tree - Server - Full Time

Four Seasons Hotels and Resorts•Hualalai, HI

7d•Onsite

About The Position

Four Seasons Resort Hualālai is seeking a Server who is passionate about delivering exceptional guest experiences and takes pride in creating memorable moments. Our Servers are knowledgeable, intuitive, and genuinely care about providing personalized service that reflects the Four Seasons Golden Rule—treat others as you wish to be treated. Located just steps from the ocean, Beach Tree is Hualālai’s signature open-air dining experience, where guests enjoy panoramic sunset views paired with vibrant, coastal cuisine. Inspired by Italian flavors and the bounty of Hawai‘i, Beach Tree offers a relaxed yet refined atmosphere that seamlessly blends barefoot elegance with exceptional service. As one of the resort’s most sought-after dining venues, Beach Tree is known for its lively energy, handcrafted cocktails, and unforgettable guest experiences delivered with precision and warmth.

Requirements

Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
Previous experience in a restaurant or luxury hospitality environment (1–2 years preferred).
A genuine passion for hospitality and connecting with people.
Strong communication skills and attention to detail.
Ability to multitask in a fast-paced, high-volume setting while maintaining composure.
Comfort carrying trays and delivering service efficiently and safely.
Familiarity with POS systems and accurate order handling.
Flexibility to work evenings, weekends, and holidays.
Work authorization in the United States.

Responsibilities

Curate a seamless and memorable dining experience by confidently describing menu offerings with engaging, detailed knowledge of ingredients, preparation methods, and origins.
Anticipate guest needs, personalize service, and respond thoughtfully and promptly to requests or concerns.
Accurately take and input orders using the POS system while communicating effectively with culinary and bar teams to ensure proper timing and execution.
Deliver food and beverages in a timely, polished manner that maintains quality and presentation standards.
Monitor guest satisfaction throughout the dining experience and proactively enhance it where possible.
Prepare, present, and settle checks accurately, including handling cash, credit, and adjustments with integrity and precision.
Maintain a clean, organized, and visually appealing dining environment in accordance with Four Seasons standards.
Handle challenges or guest concerns with professionalism, empathy, and a solutions-oriented mindset.
Support team members and contribute to a positive, collaborative work environment.
Perform additional duties as assigned.