Server

New CHG US Holdings LLC • Washington, DC

13d • $0 - $18 • Onsite

About The Position

Reporting to the General Manager, the Server ensures that guests have a pleasant and memorable dining experience. This individual has extensive food and beverage knowledge and is guest driven. They monitor the setup, maintenance, cleanliness and safety of the dining areas. This individual must be able to complete opening and closing duties/checklists in a timely fashion. This individual must coordinate food service between kitchen and dining staff.

Requirements

• Fully understand and embody PLANTA’s can-do attitude, demonstrating a level of passion and dedication where no task is beneath you.
• 2-3 years experience in a high volume, casual fine-dining establishment
• Thrive in a collaborative environment
• A proactive team player that embodies our spirit of entrepreneurship and mutual respect
• Smart Serve certification
• Strong knowledge food, wine + cocktails
• Good knowledge of food and beverage items
• Able to cope with pressure & tight schedule
• Professional, articulate, friendly, and punctual.
• Possesses and exhibits the drive to provide exceptional guest service
• Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs
• Proficient in computer skills including POS systems
• Professional appearance appropriate for a premier restaurant
• Strong interpersonal and problem-solving abilities
• Ability to work well under pressure in a fast-paced environment
• Results-oriented and impeccably organized

Nice To Haves

• Degree/ Diploma in Hospitality, WSET, Prud’homme or equivalent considered an asset

Responsibilities

• Champions the brand’s vision and values and contribute to a culture of positivity and high standards where all employees CHASE perfection in everything they do
• Create an environment that is warm, welcoming and filled with positivity for guests and employees
• Uphold our standards at all times and treat everyone with courtesy and respect
• Create a world-class guest experience through interaction and CHG’s steps of service
• Anticipate guests’ needs and ensure that service exceeds expectations to ensure a memorable and pleasant dining experience
• Be knowledgeable of all food and beverage items in order to make recommendations
• Ensure accuracy when entering orders into the POS system
• Monitor food quality and presentation standards
• Maintain communication with and supports the venue’s Leadership Team.
• Inspect and detail dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Follow all food safety standards and systems
• Be aware of any special requests, inclusive of guest allergies
• Responsibility of safe + informed ordering for allergen guests.
• Complete opening, closing and side-duties efficiently
• Make sure server station is stocked and ready for service
• Perform assigned side work
• Work as a team with co-workers: view the entire restaurant as your section when opportunity allows.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the management team
• Responsible for cash handling and accurate reporting, as the venue will lend a cash float for service

Benefits

• Medical, Dental, Vision & Life Insurance offered for PLANTA employees.
• Work/life balance is a priority — annual PTO starts 90 days after date of employment.
• No limit on referral bonuses for sending Leadership and Team Members our way, paid after 180 days of successful employment.
• 50% off delicious plant-powered food at all full-service PLANTA concepts: PLANTA, PLANTA Queen, and PLANTA Cocina.
• Exciting career growth & development opportunities as part of an ever-expanding company: new restaurants and new positions are always on the horizon.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree