PM Server

Marriott•Denver, CO

1d•Onsite

About The Position

The Server is responsible for preparing, setting up, and maintaining the dinner area in the hotel. This role ensures guests have a pleasant and enjoyable Dining experience by providing excellent customer service, maintaining cleanliness, and ensuring the area is fully stocked and organized throughout dinner service.

Requirements

Excellent customer service skills and a friendly, approachable demeanor.
Ability to work in a fast-paced environment and manage time effectively.
Strong attention to detail and a commitment to cleanliness.
Knowledge of food safety and hygiene standards.
Ability to multitask and handle guest requests efficiently.
Ability to work independently and as part of a team.
Strong communication skills.
Basic knowledge of food preparation and kitchen equipment.
High school diploma or equivalent.
Previous experience in a food service in a hotel environment is preferred.
1-2 years of experience in a similar role is desirable.
Ability to stand and walk for extended periods.
Must be able to lift up to 25 pounds.
Occasional bending, kneeling, or stooping.
Ability to work mornings, evenings, weekends, and holidays as required.

Responsibilities

Prepares and sets up the buffet area according to hotel standards.
Ensures that all food and beverage items are fresh, replenished, and presented attractively.
Greet guests promptly and provide a welcoming dining experience.
Present menus and explain offerings.
Records and enters guests’ orders, ensuring timely and efficient delivery.
Assists guests with entre selections and accommodate special dietary needs when necessary.
Coordinate with kitchen staff to ensure correct order and presentation.
Maintains cleanliness and organization of the dining area, including tables, counters, and floors.
Prepare and process checks, including handling payments and transactions.
Monitors and ensures food safety and hygiene standards are adhered to at all times.
Cleans and sanitizes equipment and utensils after each use.
Ensures that all items are restocked as needed throughout the service period.
Assists with the breakdown of the buffet area and cleans the area after service.
Responds to guest requests and resolves any issues promptly and professionally.
Ensures that coffee machines, juice dispensers, and other breakfast equipment are in good working order.
Promptly reports any maintenance issues to the appropriate staff.
Performs other duties as assigned.