Server Support

Tupelo Honey • Asheville, NC

5d

About The Position

Tupelo Honey is seeking a Server Support team member who is passionate about hospitality and serving the community. This role helps maintain a clean, comfortable, and welcoming dining environment while supporting servers, hosts, and management in delivering an efficient guest experience. The position includes clearing and resetting tables, delivering food, assisting guests, and keeping beverages stocked. Previous restaurant experience is preferred but not required.

Requirements

• Must be at least 16 years old.
• Must be able to communicate and understand the predominant language(s) of guests.
• Must be able to stand for long periods, up to 8 hours.
• Must be able to safely lift and maneuver plates of food, glass racks, and ice buckets, frequently weighing up to 40 pounds.
• Must be able to function to an exceptional standard in a high-volume environment.
• Must be able to reach, bend, stoop, and frequently lift up to 50 pounds.
• Must be able to communicate clearly with managers and kitchen and dining room personnel.
• Must have schedule flexibility to cover all meal periods as needed.
• Must be able to move and process information quickly.

Nice To Haves

• Previous restaurant experience is preferred but not required.

Responsibilities

• Treat all guests as valued.
• Execute management directives throughout the shift.
• Maintain a clean and efficient dining area, including bringing food to tables, cleaning tables, assisting servers with guest inquiries, and taking or preparing drink orders.
• Keep waiting areas, restrooms, expo stations, floors, exterior areas, and patios clean and well maintained.
• Support morale and teamwork, and perform tasks assigned by the manager on duty.
• Help ensure shifts meet service standards and provide an efficient, high-quality guest experience.
• Clear tables and take tableware to the dishroom, placing items in appropriate areas for washing.
• Clean and reset table tops, chairs, and booths between seatings; check and clean floors as needed; and coordinate with coworkers to seat new tables efficiently.
• Respond to guest requests and communicate them to the server as needed.
• Coordinate with servers and hosts to support efficient seating, table utilization, and customer service.
• Deliver food as needed during the shift.
• Keep beer, wine, liquor, and other beverages stocked during and after service.
• Thank guests as they leave.

Benefits

• Fair Start Wage
• Industry-leading employee and family health care offerings
• Wellness and tuition reimbursements
• Accrual of paid time off
• Paid parental leave
• Life, dental, and disability benefit options
• Advancement opportunities at a fast-growth company

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed