Server/Storage Engineering, Professional II

Zebra Technologies•Holtsville, NY

1d•$76,640 - $114,960•Hybrid

About The Position

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being part of Zebra Nation means you are seen, heard, valued, and respected. Drawing from our unique perspectives, we collaborate to deliver on our purpose. Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve. You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally. Come make an impact every day at Zebra. In this role, you will learn how Zebra infrastructure solutions enable IT and business execution, while gaining an understanding for the fundamentals of IT applications, Security Operations, and Server & Storage Engineering. This role will work under the direction of a more senior team member who is proficient in this area. Objective The primary focus of this role is to bridge the gap between business strategy and technical execution, by designing and deploying infrastructure which meets business solution requirements while adhering to Zebra IT standards (with an emphasis on cloud enablement and zero-trust security). This entails generating scalable and secure architecture across our global IT ecosystems, establishing standard blueprints for application-focused infrastructure design, and guiding engineering teams to bring complex digital platforms to life. An additional responsibility of this role is to drive the ongoing alignment of existing application infrastructure with our compute and OS lifecycle processes, while actively facilitating the design and streamlining of these processes. Opportunities In this role, you will learn how Zebra infrastructure solutions enable IT and business execution, while gaining an understanding for the fundamentals of IT applications, Security Operations, and Server & Storage Engineering. This role will work under the direction of a more senior team member who is proficient in this area.

Requirements

Bachelors Degree. Equivalent experience will be accepted in lieu of a bachelors degree
2+ years of related experience
Excel analysis and data management (e.g., pivot tables, lookup functions)
Visio diagram creation and shape manipulation
Cross-platform expertise in Linux and Windows (virtual and physical) server infrastructure design and system requirements
Familiarity with cloud platforms (e.g., GCP, AWS, Azure) and serverless containers (e.g., GKE, Cloud Run, EKS, AKS)
General understanding of network topologies, routing, and communication protocols (e.g., TCP/IP, DNS, load balancing) in relation to server connectivity and application hosting
Solid foundation in Enterprise security architecture
Experience using AI for workflow automation

Nice To Haves

Strong organization and documentation skills
Excellent communication across technical and non-technical audiences
Flexible in a fast-paced dynamic environment with shifting roles and responsibilities
Strong learning agility
Being able to work autonomously
Natural disposition for analytical inquiry
Focus on continuous improvement & innovation
Ability to analyze underlying rationale of existing processes and optimize workflows
Passionate about exploring emerging trends and driving operational improvements

Responsibilities

Solution Engineering Architect Collaboration: Partners with IT Solution Architects to validate that server and storage infrastructure designs align with the overall technical vision as well as security and capacity requirements. Collaborates on evaluating end-to-end solution cost, assessing infrastructure risks for new deployments, and ensuring seamless integration with existing Infrastructure.
Service Intake Process (SIP): Actively manages preliminary server intake requests and assists with the operational execution of SIP processes
Service Level Objective (SLO) Metric and Reporting: Generate quarterly SLO reports for SIP requests to verify that operational targets are met. Perform monthly/quarterly End of Life (EOL) and SIP reporting.
Backup SIP Coverage: Lead the architectural and SIP meetings when the designated SIP manager or coordinators are out of the office.
AI and Automation: Leverage AI and automation to reduce manual efforts for SIP and EOL processes and documentation.
End-of-Life (EOL) Process Lead: Coordinate with business units on the decommissioning of aging IT supported systems.