Tech - L1 Server Repair Dept. VIII

SMS INFOCOMM CORPORATION•Grapevine, TX

2d•Onsite

About The Position

The Server Repair Tech will be responsible for testing, trouble shooting, and replacement of parts on servers sent to SMS for diagnosis and repair.

High school diploma or equivalent
Must be able to read and write English
Basic computer skills, including Microsoft Office Word, Excel, PowerPoint, etc.
Job requires the ability to clearly organize and categorize work priorities to complete assigned tasks.
Requires demonstrated ability to read and follow written instructions and ideas.
Job requires the repeated and coordinated use of your hands, wrists, and fingers to use a computer keyboard, and other small handheld tools.
Must be hands-on and have ambition with the drive to succeed - Makes things happen.
Goal oriented and must be accustomed to achieving results through teamwork.
Must be able to identify and resolve problems in a timely manner.
Must be able to gather and analyze information skillfully.

1-year experience in Repair Depot
Worked in a low production PC type environment
Experience of simple or repetitive component replacement such as LCD/HDD for multiple commodities
Working knowledge of different models such as ASUS, Dell, HP, Lenovo, Toshiba, Apple, and Acer etc.

Inspect, test, and diagnose servers
Replace parts as needed
Conduct and analyze server stress tests
Document all symptoms, test results, and parts replaced in shop floor tool
Collaborate with motherboard repair, motherboard testing, QC, and inspections personnel
Provide back up for QC, inspection, and motherboard testing
Maintain parts consumption
Other duties as assigned by leadership
Maintain and nurture positive work environment
Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
Follow process for system and parts managements