Tech - L1 Server Repair Dept. VIII - CU8150

SMS INFOCOMM CORPORATION•Grapevine, TX

3d•Onsite

About The Position

The Server Repair Tech will be responsible for testing, trouble shooting, and replacement of parts on servers sent to SMS for diagnosis and repair.

High school diploma or equivalent
Basic server architecture knowledge
Ability to assemble components to make server functional
Ability to run and understand testing diagnostics
Basic networking architecture knowledge
Basic error code understanding
Ability to troubleshoot common server errors and issues
Must be able to read and write English
Experience of simple or repetitive component replacement such as LCD/HDD for multiple commodities
Working knowledge of different models such as ASUS, Dell, HP, Lenovo, Toshiba, Apple, and Acer etc.
Basic computer skills, including Microsoft Office Word, Excel, PowerPoint, etc.
Ability to clearly organize and categorize work priorities to complete assigned tasks
Demonstrated ability to read and follow written instructions and ideas
Requires the repeated and coordinated use of your hands, wrists, and fingers to use a computer keyboard, and other small handheld tools
Must be hands-on and have ambition with the drive to succeed - Makes things happen.
Goal oriented and must be accustomed to achieving results through teamwork.
Must be able to identify and resolve problems in a timely manner.
Must be able to gather and analyze information skillfully.

Inspect, test, and diagnose servers
Replace parts as needed
Conduct and analyze server stress tests
Document all symptoms, test results, and parts replaced in shop floor tool
Collaborate with motherboard repair, motherboard testing, QC, and inspections personnel
Provide back up for QC, inspection, and motherboard testing
Maintain parts consumption
Maintain and nurture positive work environment
Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
Follow process for system and parts managements