Server Manager

Max Hospitality•West Hartford, CT

13d•$6 - $6•Onsite

About The Position

SHIFT SERVER – MAX BURGER, WEST HARTFORD, CT Join the Max Hospitality Team! Max Burger, located in the heart of West Hartford, CT, is seeking an enthusiastic and friendly Host with open availability to join our dynamic team. If you’re passionate about providing outstanding guest service and enjoy creating a welcoming atmosphere in a lively, fast-paced environment, we want to meet you! Max Hospitality is committed to delivering an exceptional dining experience, offering high-quality food, creative menus, and outstanding service. We are looking for individuals who are passionate about hospitality and eager to contribute to the success of our growing restaurant group. Max Burger is known for its gourmet burgers, hand-cut fries, boozy milkshakes, and casual, fun atmosphere. With a focus on bold flavors and playful menu items, Max Burger attracts a diverse crowd of regulars, families, and food lovers. The ideal candidate will have a warm, engaging personality and a strong commitment to guest service and teamwork.

Requirements

At least two years of Serving and lead server role within restaurant establishment.
One year of supervisory or management skill
Detail oriented, ability to be organized and proven ability to manage a staff effectively
TIPS and ServSafe certifications are required and must be completed within 90 days of hire
Personal qualities of integrity and credibility is a must

Nice To Haves

Knowledge of Open Table is preferred not required

Responsibilities

Maintenance of the POS and labor program and 7Shifts program. This includes organization of the current database coordinated with the listings in Toast.
Daily entry and price checking of invoices.
Accurate sales reporting of all products in the POS which means that all products in the restaurant inventory must be listed and available to the sales staff
Maintaining the restaurant’s zero tolerance to variances.
Review Max Mission Statement and handbook with new hires.
Ensure all new employee files and paperwork are filled out correctly and information is entered into Toast/CrunchTime.
Post new hire “Welcome Announcement”
Monitor OpenTable
Monitor reservations daily to make sure that all information is being entered onto the reservation sheets correctly.
Coordinate events with the event coordinator to ensure that space is being blocked off when the private dining room is being used.