Server/Busser

IHMS LLC.New York, NY
Onsite

About The Position

The Magic Table Server delivers an interactive, elevated guest experience in a high-profile, immersive dining environment. This role requires engaging guests proactively, delivering impeccable service, and supporting the concept’s dynamic and creative vision.

Requirements

  • 1-2 years of food and beverage service experience.
  • Excellent knowledge of food, preparation, and wines.
  • Strong verbal communication and interpersonal skills.
  • Ability to engage guests dynamically and interactively.
  • Excellent teamwork and collaboration.
  • Ability to remain composed under pressure.
  • Reading, writing and oral proficiency in the English language.

Nice To Haves

  • Previous fine dining or high-profile guest service experience preferred.

Responsibilities

  • Greet and engage guests warmly and enthusiastically.
  • Present and describe menu items professionally and clearly.
  • Take accurate food and beverage orders and ensure timely delivery.
  • Anticipate guest needs and provide creative, personalized service.
  • Collaborate with the team for a smooth, high-energy service.
  • Follow hotel and union policies, including safety, hygiene, and service standards.
  • Participate in concept-specific trainings and briefings.
  • Recognize and address potentially intoxicated, disruptive or undesirable guests.
  • Respond properly in any hotel emergency or safety situation.
  • Perform other tasks or projects as assigned by hotel management and staff.
  • Deliver food and beverage items from the kitchen to the guest’s table in a timely and efficient manner.
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