Server/Bartender - Employee Pub

Nemacolin•Wharton Township, PA

19h•Onsite

About The Position

Nemacolin is hiring bartenders/servers for a new restaurant catering to Nemacolin associates and their families. We are looking for enthusiastic individuals that can provide an inviting atmosphere and give our guests exceptional guest service. Nemacolin promotes training and development and embraces an environment of continuous improvement. You’ll be a key part of the Wisteria pub team, reporting to the Manager of the Pub at Wisteria and the Pub Lead bartender.

Requirements

Must be 18 years of age.
Must be able to speak English.
A respectful, inclusive people-centered, solution-oriented mindset.
You are able to manage time effectively and prioritize tasks.
Accountable, Trustworthy, and results-driven
You pride yourself on your guest service skills, your ability to make people feel welcomed, your reliability and your ability to maintain a positive outlook.
Physical ability to stand and walk for long periods of time.
Ability to work both independently and in a team, and share responsibilities and duties.
Ability to be a friendly, empathic, and adept communicator.
Ability to resolve interpersonal conflict in a straightforward and timely manner.
Ability to gracefully accept and respond to feedback.
Ability to set priorities, be organized, and be a self-starter.
Adaptable to change and driven to continuously improve and grow.
Ability to be flexible regarding work schedule. While we strive to ensure our team members have work-life balance, a minimum of 2 days off a week, and a regular schedule, occasionally this position will demand something different including the potential for working evenings/nights, early mornings, weekends, and/or holidays.
PA RAMP Server/Seller Certification, or the ability to get it within 30 days of hire

Nice To Haves

A wide knowledge of various spirits, beer, and wine is preferred but not necessary.

Responsibilities

Create a warm, genuine, and inviting atmosphere.
Genuinely connect with all guests to ensure they receive exceptional guest service.
Effectively communicate your vast knowledge and expertise about activities, food, and bar menus with ease.
Anticipate guest and business needs.
Proactively assist other bartenders / servers with dining room maintenance, running food or beverages, side duties, assisting to take payments, etc.
Execute all day-to-day operations of the bar and restaurant.
Take the time to effectively learn and memorize new menu items and procedures.
Always follows follow all food safety and hygiene protocols.
Uphold all cleaning and organizational standards.
Upholds Responsible Alcohol Management Program requirements through respectful carding practices and appropriate follow through.
Verify identification and age requirements of guests.
Adhere to and positively enforce all company policies.
Communicate and collaborate with management on inventory-both items that we’re low on, and items that are short-dated, as well as operational challenges and ideas for improvement.
Handle all cash to protocol, including tip outs.
Executes daily financial reporting, documentation, and cash drop to standard.

Benefits

Competitive hourly wages and attractive 401(k) program
Medical, dental, and vision coverage for eligible associates
Paid time off and holiday compensation
Discounted associate meals and uniform services
Savings across resort dining, retail, spa, and activities
Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community
Paid training and structured onboarding
Hands-on learning and cross-department opportunities
Clear pathways for advancement and internal promotion
Recognition through individual and team honors