Server

BallenIsles Country Club • Dundalk, MD

44d • $15 - $17 • Onsite

About The Position

This position is integral to the guest experience providing food & beverage services to the guests of the property. This position will process orders, serve food & beverage items to customers, ensuring 100% guest satisfaction.

Requirements

• 1-2 years of food service experience
• Minimum education: High School (or equivalent) Diploma
• A thorough understanding of fine and casual dining
• Must be of legal age to serve liquor according to state law
• Possesses excellent customer service skills
• Must be dependable
• Must be able to work in a fast-paced environment
• Must have strong communication and interpersonal skills
• Must be able to work in a team environment
• Must be 21+ yrs old

Responsibilities

• Maintain a professional appearance at all times
• Provide prompt and efficient customer service
• Display knowledge of the F&B menu
• Takes guests food and/or drink orders and turns into kitchen, bar, etc.
• Serve beverages and prepared meals to guests in an accurate and timely manner
• Adhering to sanitation, safety and alcohol beverage control policies including confirming legal drinking age and discontinuing service to intoxicated guests
• Checks back to ensure guest(s) satisfaction; replenishes items as necessary and/or requested
• Suggests and serves dessert, coffee and other items as applicable and/or necessary
• Handles all cash and/or credit cards for payment following all standard operating procedures
• Keeps tables, dining room and workstation(s) sanitized and organized
• Listen and respond to customer complaints
• Performs clean-up and closing procedures as assigned by manager
• Perform other duties as assigned by supervisor or manager

Benefits

• Healthcare Benefits – Medical (if determined by the ACA measurement)
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Sick leave and leaves of absence, in accordance with Maryland Healthy Working Families

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED