Server/Barrista

Pyramid Global Hospitality•Raleigh, NC

18d•Onsite

About The Position

Pyramid Global Hospitality is seeking a motivated and customer-focused Server/Barista to join their team at The Casso. This role is responsible for ensuring a positive customer experience by maintaining clean tables, presenting menus, and serving food and beverages. The ideal candidate will be quick on their feet, possess an engaging attitude, and have a passion for hospitality. This is an opportunity to grow and learn within a world-class property and a growing company.

Requirements

2-4 years of food service experience
Knowledge of wine, beer, cocktails, and spirits
Ability to work under pressure in a fast-paced environment
Excellent communication skills

Nice To Haves

Engaging and welcoming personality
Descriptive and sales-oriented
Passion for creating an exceptional experience for all guests

Responsibilities

Prepare the restaurant pre-shift for the service ahead
Greet guests as they arrive or move about the restaurant
Guide guests on their culinary journey through descriptive selling of the menu
Be accurate in order taking, confirming all special requests
Be the master of the menu, understanding the details to enhance the conversation
Work collaboratively with other restaurant servers and kitchen/bar staff
Assist guests who have concerns to guide them to a resolution that leaves them happy
Finalize the experience through timely and accurate bill presentation