Server - Back Server
About The Position
Embark on a rewarding journey with our team as a Server - Back Server, where your role is pivotal in crafting extraordinary dining experiences. As a part of our team, you'll be at the heart of catering to the business, our esteemed guests, and sustaining harmony amongst the team. The Back Server reports directly to the F&B management team. Back Servers are members of the restaurant dining room service teams and are trained to possess knowledge pertaining to our property, food, and beverage programs. The Back Server is responsible for serving the needs of the business, our guests, and our colleagues by ensuring an outstanding and memorable dining experience for each guest. The Back Server plays a supporting role to the Server - Captain during Lunch and Dinner services. Facilitate the guest dining experience by taking orders, anticipating needs, and delivering all items efficiently. Relate with guests to ensure satisfaction with beverages and meals, maintaining a consistently heartfelt and high-quality service. Comply with Auberge Collection standards and make thoughtful suggestions for upselling unique menu items. Accurately and quickly take and place orders, input them into the POS system, and handle billing. Operate, maintain, and clean restaurant equipment and fittings. Ensure the restaurant/outlets are tidy, organized, and follow safe food handling procedures.
Requirements
- Minimum of one year experience in the foodservice/hospitality industry.
- Good knowledge of food and wine.
- Superior professional appearance and manner, good character to work in a fast-paced team.
- Ability to work a flexible schedule, including weekends and holidays, according to department needs.
- Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.
- Must possess strong organizational and time management qualities
- Must possess a strong interest in learning about food, wine and cocktails
- Customer service oriented attitude with strong hospitality skills
- Great communication skills
- Confidence and ability to perform under pressure
- Must be able to stand for at least 8 hours and be able to lift up, push, and pull at least 50 pounds
Nice To Haves
- Experience at a luxury hospitality property preferred.
Responsibilities
- Facilitate the guest dining experience by taking orders, anticipating needs, and delivering all items efficiently.
- Relate with guests to ensure satisfaction with beverages and meals, maintaining a consistently heartfelt and high-quality service.
- Comply with Auberge Collection standards and make thoughtful suggestions for upselling unique menu items.
- Accurately and quickly take and place orders, input them into the POS system, and handle billing.
- Operate, maintain, and clean restaurant equipment and fittings.
- Ensure the restaurant/outlets are tidy, organized, and follow safe food handling procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
